Head of Operations/chief of Staff

7 months ago


London, United Kingdom Cabinet Office Full time

**Details**:
**Reference number**:

- 355806**Salary**:

- £64,700 - £75,000- National: £64,700 - £69,200 London: £68,790 - £75,000- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Grade 6**Contract type**:

- Fixed term
- Loan
- Secondment**Length of employment**:
**Business area**:

- CO - Delivery Group**Type of role**:

- Business Management and Improvement
- Digital
- Operational Delivery
- Project Delivery**Working pattern**:

- Flexible working, Full-time, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bristol, Glasgow, London, ManchesterAbout the job

**Job summary**:
**About the team**

The Incubator for Artificial Intelligence (i.AI) - is an AI for public good programme which exists to harness the opportunities presented by AI to improve the lives of citizens. It focuses on priority projects across the whole of public services. We are a technical team, focussed on building things and learning quickly what works.

Building on the work of No10 Data Science Team (10DS) and other leading technology teams across the civil service, i.AI will experiment and prove what is possible. It was recently announced that i.AI will expand a further 40 roles to build a scale up function, which will take successful incubated projects into production.

You can see more about our work on ai.gov.uk

**Job description**:
This is a radical innovation team, and we hire team members who are collaborative, energetic, and are motivated to “get stuff done”, as well as being optimistic big picture thinkers. This role is perfect for somebody looking to operate in a start-up environment, using their skills and experience to make things happen for the public good. You will be expected to take initiative, playing a convening function to bring together the whole team, and make i.AI the best it can be. Whilst this role may have a management span, we are looking for someone who is able to, and enjoys, delivering the work. This might mean working outside of your direct remit, for example getting stuck into AI projects, recruitment, strategy or management of the team - if this sounds exciting, we’d love to hear from you

**Person specification**:
**Who are we looking for?**

**Key responsibilities will include**:

- Oversee day-to-day operations of i.AI, ensuring efficiency and effectiveness, including collaborating with senior leadership to ensure operations aligns with strategy and delivery goals.
- Manage and lead a small team of operations staff, providing guidance and support as needed.
- Develop and manage budgets, ensuring financial stability and sustainability for the team, and compliance with all key processes.
- Manage recruitment and staff development, including managing OKRs, leading on performance management for the team and working with line managers to make sure staff are effective and well supported in their roles.
- Develop an effective framework for line management, technical mentorship and performance management within the team. The team is mainly technical, with very short spans of control, so maintaining quality line management for the team is a responsibility of this role.
- Anticipate and respond to operational challenges and opportunities, making timely decisions to ensure success for the whole team.
- Represent i.AI in senior meetings and other external communications as needed. This will include representing the team to very senior stakeholders across Cabinet Office and beyond, building credibility and influence.
- Lead by example, role modelling high quality and effective operations in your work.
- Support the effective management and performance of the team by promoting diversity, inclusion, regular, honest and constructive feedback, and supporting continuous improvement.

**The role**

Experience, as demonstrated through the following skills:
**A background in operations and management**:This role is about the smooth operating of the team. You will be a senior person who is responsible for making the team work well - a background in a wide range of operational work is required, this must include finance, HR, management and leadership.

**Excellent communication skills**:You will have outstanding verbal and written skills, and a track record of delivering high quality outputs to communicate plans and make things happen. You will be able to flex your style to the nature of the task, and work with private offices and others to design commissions that work.

**Ability to build relevant and wide professional networks quickly**:You will have experience of engaging with senior decision makers and leaders across government or the private sector. You have existing professional networks that will get you started in this role (e.g. CO, AI in government, DSIT). You will have the ability to forge new relationships quickly, and collaborate well with others.

**Project delivery at pace**:You c


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