Business Support Administrator

2 months ago


London, United Kingdom ABM Full time

**Description**:
**JOB TITLE**:Business Support Administrator**

**LOCATION**:George House, London**

**REPORTING TO**:BI Analyst & Business Support Manager**

**SHIFT PATTERN: M,T,W,T,F (8am-5pm), 40 HOURS PER WEEK**

**SALARY: Competitive**

**Job Objective & Responsibilities**:
To provide high quality, professional administrative support to the business. To work alongside the Operations and Business Support teams to maintain administrative systems, ensuring compliance with legislation and company procedures.

**Main Duties**:

- Stock control and ordering
- Recording and analysing data
- Budget tracking and reporting
- Quality checking, reconciling data and reporting any issues
- Liaising with suppliers regarding products, prices, deliveries etc.
- Keeping track of uniform orders, deliveries, collections
- Technical support for devices, resetting, logging in issues, troubleshooting etc. Answer general queries from the managers
- Undertake statistical analysis and research
- Support the budget, the auditing process, the planning, and the coordination of projects
- Prepare manual and automated reports, incorporating excel, pdf documents and tables/graphs for the Business Support Coordinator
- Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
- Efficiently respond to both internal and external customers through effective communication and personal accessibility.
- Attend weekly meetings with the Data & Business Support Team
- Export data and import data from different internal systems
- Chase purchase orders daily and ensure prompt delivery
- Return any unwanted products back to suppliers for credit
- Ensure customer satisfaction is high
- Carry out other admin tasks as directed

**Person Specification**:

- Ability to work in a fast-paced team with the ability to remain calm under pressure
- Outstanding communication skills both internal and external
- Basic / Intermediate level in MS Office (Word, Excel, PowerPoint)
- The ability to effectively prioritise your workload and build relationships with key stakeholders.
- Excellent attention to detail
- A customer focussed approach
- A proactive/can do attitude to work
- The ability to work on own initiative and take full ownership of role
- The ability to follow process
- Computer literate



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