Customer Care and Sales Advisor

2 days ago


Braintree, United Kingdom Huntress Full time

**Customer Care and Sales Advisor**

**Location: Outskirts of Braintree**

**Full time, Office based**

**Up to £26k (depending on experience)**

Are you experienced with providing a high level of service, while converting calls in to sales?

This opportunity will see you utilising your excellent communication skills and relationship building, converting lapsed customers to orders and sales. This role will involve 'warm calling' and will require you to contact potential or existing customersto inform them about a product or service available. If you enjoy upselling and cross selling, plus you get a buzz from working with targets, then this is the role for you

You will also be providing customers with price, delivery and product information, processing orders and taking payments. This is a varied role that will suit someone who oozes customer service and satisfaction, keen to work to a high standard and ensurethe customer receives the best quality service throughout You must have a polite and warm telephone manner, with the ability to listen to the customers needs and respond with an outcome

Duties will include, but not be limited to:

- Attending to and welcoming customers visiting the premises
- Contacting customers in a proactive fashion to notify them in the event of delayed deliveries
- Processing orders and taking customer payments
- Resolving customer disputes, reviewing requests for credit notes and actioning appropriately
- Responding to all eBay and Amazon questions within maximum time limit to avoid penalties
- Developing both new customer accounts and lapsed accounts through building strong, effective relationships
- Advise customers on trading terms and conditions and information in relation to customer accounts and credit levels
- Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice
- Contributing to the budget for the sales team, preparing and sharing sales updates with colleagues and reporting to management with regular customer feedback and ideas to improve
- Understanding local market issues and communicate to Manager to support sales growth plans

This position will be for 40 hours pw, working to a rota system where you will work 1 in 4 Saturdays.

Due to the location of the office, it is also essential that you can drive.



  • Braintree, United Kingdom Oadby Plastics Full time

    **Internal Sales Advisor** An opportunity has become available to join our dedicated sales team in Braintree. You will provide professional sales support, whilst building trusting relationships with new and established customers, with a real focus on service. **Internal Sales Advisor Responsibilities**: - Processing orders and quotations, negotiating...

  • Retail Sales Advisor

    4 weeks ago


    Braintree, Essex, United Kingdom Tesco Partners Full time

    Job Overview:The Retail Sales Advisor role is an exciting opportunity to work in a Tesco Mobile store. You will be responsible for delivering great customer experiences and achieving sales targets. You will work closely with colleagues to provide exceptional service and maintain a high level of customer satisfaction. Responsibilities: As a Retail Sales...


  • Braintree, United Kingdom Hunter Selection Limited Full time

    Parts and Van Sales Advisor £21,000 - £23,000 + Uncapped Commission, Company Training, Healthcare Plan, Progression Opportunities Braintree My client is looking for a Parts Advisor to join the very successful Parts team working closing with the Parts Manager. On offer is an opportunity to join one of the biggest and well known brands within the...


  • Braintree, United Kingdom Fusion Lifestyle Full time

    Customer Service Advisor - BraintreeWe are now hiring Customer Service Advisors Who We Are:            Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK.  We are a registered charity and we invest back into the communities that we serve. Who You Are: We are looking for local people who share our passion...


  • Braintree, United Kingdom Sabio Recruitment Full time

    Sabio Recruitment are looking for a Customer Service Advisor to join a well-established business within the construction supply sector, based in Braintree. Our client is looking for an enthusiastic individual with a friendly and hard-working attitude to continue the growth of the business by providing excellent customer service. If you are interested in...


  • Braintree, United Kingdom WESTDRIVE KIA Full time

    **Role overview** We are looking for a Customer Bookings Advisor to deal with customer requirements for Service/MOT and repair in an efficient and courteous manner maintaining the highest standards of Customer Service. **About You** As a Customer Bookings Advisor, you will ideally have the following skills and attributes: - Excellent communication skills...

  • Customer Advisor

    7 months ago


    Braintree, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 28.75 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 8.00pm** **UK Notional hourly rate £12.48 per hour (Inclusive of an £0.27 per hour, store specific location allowance)** **B&Q Braintree** We believe anyone can improve their home to...


  • Braintree, United Kingdom Boots Full time

    Summary Job Reference: - 218231BR Braintree, George Yard Shopping Centre Fixed Term We are now recruiting Christmas Customer Advisors for our Braintree, George Yard Shopping Centre store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether...

  • Retail Sales Advisor

    2 months ago


    Braintree, Essex, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Retail Sales Advisor to deliver exceptional customer service and support the store's day-to-day operations at beBee Professionals in the UK.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock...


  • Braintree, United Kingdom Halfords Full time

    Age 22+ £10.00 per hour + performance related bonus - Age 21 £9.40 per hour + performance related bonus - Under 21 £8.00 per hour + performance related bonus This position is based at our Braintree store. Core hours are 12 per week plus overtime. Got a knack with customers? Ideally, you already have Retail sales experience but if you’ve worked in...

  • Customer Advisor

    7 months ago


    Braintree, United Kingdom Boots Full time

    Summary Job Reference: 232223BR - Job Reference: 2 3 2 2 2 3 B R Braintree, George Yard Shopping Centre Fixed Term 13 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s...

  • Retail Sales Advisor

    6 months ago


    Braintree, United Kingdom Skopes Menswear Full time

    **Skopes Menswear** **Retail Sales Advisor; various hours per week** We are leading menswear retailer, and we have 50 stores/concessions across the UK and have now been operating for over 75 years. The business is expanding further and we are currently seeking numerous experienced Retail Sales Advisor for our menswear store based within Braintree Village,...


  • Braintree, United Kingdom Tiger Supplies Ltd Full time

    Due to continued company growth, we are currently looking to expand our Customer Services Team. **As a Customer Service Advisor your main responsibilities will be**: - Processing orders and quotes - Dealing with a high-volume of incoming calls - Providing excellent customer service **You should be able to**: - Work in a fast-paced, busy Sales Office...


  • Braintree, United Kingdom The Recruitment Crowd (Yorkshire) Ltd Full time

    **Customer Service Advisor - Braintree CM77** **This is a permanent Position** **Salary**: £23,000 per year **Hours**: 08:00-17:00 **The Company** Our Client specialises in the development of Mobility Aids for their customers! They are one of their market-leaders in their current sector and are hiring a position for a Customer Service Advisor offering...

  • Sales Negotiator

    3 days ago


    Braintree, United Kingdom Bairstow Eves Full time

    Uncapped Commission, Company Car/Allowance, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator**to complement our fantastic residential sales team in Braintree **What’s in it for you as our Estate Agent** / **Sales Negotiator?**: - Industry leading **training and development**: - Demonstrable **career**...


  • Braintree, United Kingdom Whittard of Chelsea Full time

    Christmas at Whittard is a magical time, could you be part of our festive story? We’ve been passionate about bringing luxury tea and coffee to our communities since 1886, meaning we’ve had Whittard products in stockings and under trees for the last 135 Christmases. Joining the Whittard family during the busy festive period, you will provide exceptional...


  • Braintree, United Kingdom Kier Group Full time

    We're looking for a Customer Service Advisor to join our Helpdesk team based on site in Essex.Location : Based on site in Essex.Hours : 40 hours per week.Monday to Friday.Responsibilities As a Customer Service Advisor, you'll be working within the Ministry of Justice and Home Office   team, supporting them in work orders across the contracts.Your day to...

  • Sales Negotiator

    6 days ago


    Braintree, United Kingdom Connells Group Full time

    Uncapped Commission, Company Car/Allowance, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in Braintree **What’s in it for you as our Estate Agent** / **Sales Negotiator?** - Industry leading **training and development**: - Demonstrable **career**...

  • Parts Advisor

    6 days ago


    Braintree, United Kingdom Westdrive Kia and Mazda - Braintree Full time

    Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Kia & Mazda Dealership is looking to recruit a new Parts Advisor: About the position A large part of the Parts Advisor position involves: -...


  • Braintree, United Kingdom Barchester Healthcare Full time

    Barchester are recruiting a Home Admissions Advisor to join our fantastic care home team.We are looking for a friendly sales professional with a healthcare background who will support this stunning home to increase occupancy.This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home.Barchester...