Team Lead Interpretation

5 months ago

Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

The Trust’s Interpretation and Translation Service provides around the clock, face to face, virtual and telephone interpretation including British Sign Language (BSL).

Language barriers have the potential to significantly impact on the quality of health leading to inequalities in health and a poor patient experience. The MFT Interpretation and Translation Service (ITS), is an essential service which facilitates communication between patients and healthcare professionals throughout MFT where very large numbers of service users do not read, write, or speak English to a high enough standard to be able to communicate effectively.

In this role you will provide an efficient and comprehensive administrative support to the Interpretation and Translation Services in a supervisory role.

The post holder will work as part of a team and will be required to prioritise workloads on a daily basis. The post holder will be expected to undertake a role of flexibility and work closely with colleagues, to ensure adequate support to the Interpretation and Translation Services.

MAIN DUTIES & RESPONSIBILITES- Allocate work and supervise allocation of work for support staff.
- Maintain an effective tracking system for all referrals and bookings, extracting information as required.
- Provide a comprehensive administration support service to the referral and allocation process with the Interpretation and Translation Service.
- Ensure records are kept up to date with all interpretation appointments and bookings in order to support creation of reports.
- Support the Service Manager to introduce regular audits and reports on the service.
- Ensure all invoices are accurately entered onto the booking system, following up on any queries raised with the external providers. Negotiating the necessary changes to invoices around service delivery provision.
- Liaising with accounts payable regarding invoice status.
- Provide a professional and customer friendly reception service to telephone callers and clinical staff, identifying their requirements and responding accordingly.

At MFT we not only listen to our patients and staff, we put their ideas into practice. From benchmarking quality to building organisational capacity, skills development to succession planning. In this role, you will focus on providing administrative support to clinical services in ensuring the seamless booking of Interpretation & Translation Services for patients whose first language is not English

MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination.

Diversity Matters

We’re looking forward to hearing from you

  • Clinical Team Interpreter

    6 months ago

    Manchester, United Kingdom Leeds and York Partnership NHS Foundation Trust Full time

    A unique opportunity has arisen for a Team (BSL) Interpreter to work with the Deaf CAMHS (Child Adolescent Mental Health Service) Manchester team; working 7.5 hours per week to include a full day on a Monday. As a clinical team interpreter, you will be working within an established team of mental health practitioners working with deaf children and their...

  • Clinical Team Interpreter

    7 months ago

    Manchester, United Kingdom Leeds and York Partnership NHS Foundation Trust Full time

    To undertake a range of sign language interpreting tasks for deaf and hearing people in a variety of settings as required To facilitate communication between users of English and BSL within a mental health setting. To provide a high level of interpreting skills Be willing to travel to other sites if needed Contribute to guidance and procedure in relation to...

  • Luganda Interpreters in in Manchester

    6 months ago

    Manchester, United Kingdom Absolute Interpreting and Translations Ltd Full time

    Description: Looking for Luganda Interpreter Jobs in Manchester and the surrounding area? Are you looking to increase your hours of interpreting or maybe start a career as a freelance Interpreter? We are a leading Interpreting and Translation Company in the UK providing face to face and remote interpreting services for Hospitals, Councils, Insurance...

  • Exhibitions and Interpretation Officer

    6 months ago

    Manchester, United Kingdom Imperial War Museums Full time

    **Opportunity ID** 369 **Location** 1- IWM North - Manchester **Salary** 1- Circa £28,017 per annum **Hours** 1- 36 hours per week, hybrid working **Department** 1- Exhibitions and Interpretation **Job Summary** 1 - At IWM we are committed to providing inspiring, accessible and appealing exhibition experiences for our audiences. This role will be an...

  • Cantonese Interpreter

    6 months ago

    Manchester, United Kingdom One World Global Services Full time

    **WE ARE HIRING EXPERIENCED INTERPRETERS!!!** **LANGUAGE: CANTONESE** **Requirements**: - 90% English proficiency - Steady wired internet connection - USB Wired headset - Windows 10 or MacOS **WHAT WE OFFER YOU**: - Fully remote position with a clear schedule - Full-time or part-time position - Immediate availability to start working after onboarding -...

  • Luganda Interpreter Required in Manchester

    4 weeks ago

    Manchester, United Kingdom Absolute Interpreting and Translations Ltd Full time

    Description:We are a leading interpreting and translation company in the UK, providing face-to-face and remote interpreting services for various organizations. We require a freelance Luganda interpreter in Manchester to provide interpreting services for local authorities, social services, and housing benefit departments, as well as other public and private...

  • Polish Freelance Interpreter

    5 months ago

    Manchester, United Kingdom DA Languages Full time

    Freelance Interpreter DA Languages is looking for speakers of Polish based in Greater Manchester to join our network of freelance interpreters. We provide interpreters to a wide range of UK based public and private sector clients, from hospitals and councils to law firms and marketing agencies. Due to our partnerships with some big clients in the area, we...

  • Punjabi Freelance Interpreter

    5 months ago

    Manchester, United Kingdom DA Languages Full time

    Freelance Interpreter DA Languages is looking for speakers of Punjabi based in Greater Manchester to join our network of freelance interpreters. We provide interpreters to a wide range of UK based public and private sector clients, from hospitals and councils to law firms and marketing agencies. Due to our partnerships with some big clients in the area,...

  • Urdu Freelance Interpreter

    6 months ago

    Manchester, United Kingdom DA Languages Full time

    Freelance Interpreter DA Languages is looking for speakers of Urdu based in Greater Manchester to join our network of freelance interpreters. We provide interpreters to a wide range of UK based public and private sector clients, from hospitals and councils to law firms and marketing agencies. Due to our partnerships with some big clients in the area, we...

  • Arabic Freelance Interpreter

    6 months ago

    Manchester, United Kingdom DA Languages Full time

    Freelance Interpreter DA Languages is looking for speakers of Arabic based in Greater Manchester to join our network of freelance interpreters. We provide interpreters to a wide range of UK based public and private sector clients, from hospitals and councils to law firms and marketing agencies. Due to our partnerships with some big clients in the area, we...

  • Czech and Slovak Interpreter

    6 months ago

    Manchester, United Kingdom UK Legal Services Translation Full time

    Are you fluent in Czech Language? Do you possess the remarkable ability to bridge linguistic gaps and foster understanding between diverse cultures? If so, we want YOU to join our team as a skilled interpreter! **Position**: Czech Interpreter and Slovak **Location**: Manchester (Remote Opportunities Available) **Company**: UK Legal Services...

  • Assembly Team Lead

    4 weeks ago

    Manchester, United Kingdom THE RECRUITMENT FIX LIMITED Full time

    Job Summary:We are seeking an experienced Assembly Supervisor to lead our Assembly team and achieve manufacturing targets. The successful candidate will co-ordinate Production Control/performance data, monitoring and reporting requirements, and plan and control production of components/assemblies.Key Responsibilities:Lead the Assembly team to achieve...

  • Language Speaking Telephone Interpreter

    6 hours ago

    Manchester, United Kingdom Gi Group Full time

    Language Telephone Interpreter / Freelance / Working from Home Can you speak a second language?Would you like to put your language skills to use and work flexibly?This could be the perfect role for you!Working as an interpreter you can empower spoken understanding for others via phone or video.Help change huh?to happy simply by using your spoken word, all...

  • Language speaking Telephone Interpreter

    2 days ago

    Manchester, United Kingdom CV-Library Full time

    Language Telephone Interpreter / Freelance / Working from Home Can you speak a second language? Would you like to put your language skills to use and work flexibly? This could be the perfect role for you! Working as an interpreter you can empower spoken understanding for others via phone or video. Help change huh? to happy simply by using your spoken...

  • Kurdish Sorani Freelance Interpreter

    6 months ago

    Manchester, United Kingdom DA Languages Full time

    Freelance Interpreter DA Languages is looking for speakers of Kurdish Sorani based in Greater Manchester to join our network of freelance interpreters. We provide interpreters to a wide range of UK based public and private sector clients, from hospitals and councils to law firms and marketing agencies. Due to our partnerships with some big clients in the...

  • Manchester Interpreter Translator Required

    4 weeks ago

    Manchester, United Kingdom Language Empire Full time

    Interpreter Translator Job DescriptionWe are recruiting freelance interpreters to work with various settings such as the NHS, Local Authorities, Police, Probation, and other public and private organisations. Language Empire provides professional interpreting and translation services to the public and private sectors across the UK. We have been offering our...

  • Interpreter Translator Required In Manchester M

    6 months ago

    Manchester, United Kingdom Language Empire Full time

    Are you looking for an interpreter job in Manchester?Do you want flexible hours with competitive rates?We are urgently recruiting for freelance interpreters to work within various settings such as the NHS, Local Authorities, Police, Probation and other public and private organisations. Established in 2001, Language Empire provides professional interpreting...

  • Freelance Interpreter

    5 months ago

    Manchester, United Kingdom D A Languages Ltd Full time

    **Greater Manchester Freelance Interpreter** DA Languages Ltd. is currently recruiting for **Polish, Kurdish Sorani, Tigrinya, Hungarian, Somali and Urdu** Face-to-Face Freelance Interpreters based in or near to the Greater London area. We provide interpreters to a wide range of public and private sector clients across the UK, examples of this include: -...

  • Freelance Interpreter

    5 months ago

    Manchester, United Kingdom D A Languages Ltd Full time

    Greater Manchester Freelance Interpreter DA Languages Ltd. is currently recruiting for Arabic, Farsi Persian, Czech, Bengali, Portuguese and Romanian Face-to-Face Freelance Interpreters based in or near to the Greater London area. We provide interpreters to a wide range of public and private sector clients across the UK, examples of this include: - Social...

  • Male Bilingual Bank Worker

    6 months ago

    Manchester, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    Band 3 pro-rata (as and when required) Daytime availability is essential and pay will be according to the following rates: **Daytime (6am to 8pm) rate**: £11.11 per hour min 2 hours paid for video or face to face interpretation. Telephone interpretation paid at £0.16p per minute minimum 30mins paid. **Out of Office Hours (8pm to 6am) and weekend hourly...