Foh - Hospitality Assistant

3 weeks ago

Sheffield, United Kingdom Irwin Mitchell Full time

**3787**

We’re a national law firm with a local reach. Our philosophy is ‘Expert Hand, Human Touch’ - something you’ll find in the way we work with our clients and how we support our teams. But, we’re more than just a law firm - we’re a team, working together to help individuals and businesses navigate life’s ups and downs.

Whichever team you join, working here you’ll feel a part of our friendly and inclusive environment. We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things, and make a real difference to our clients and communities.

The work we do has been recognised in the awards we’ve won. We’re committed to being even better, and our awards help to show we’re on the right track.

We recognise that the office 9-5 isn’t for everyone. That’s why we’ve introduced ‘Flexible by Choice’. Whether it’s working from home, in our offices, or a combination of the both, we trust each other to support our clients, colleagues and communities at the right time, in the right way.

**Your Role and What You'll Be Doing**

We are looking for a full-time receptionist to join our Leeds office. As a Front of House receptionist, you will need to show excellent people skills, operation of the client boardrooms, meeting rooms, seminars, video conferencing facilities, room booking systems and the front of house provision of all associated services. You will work closely with your colleagues to ensure clients and visitors have a seamless journey. You will be passionate about delivering a first-class experience and working to deadlines and dealing with any challenging client issues.

You will be asked to:

- Meet and greet clients in a professional and friendly manner, providing excellent customer service - going the ‘extra mile’ to exceed client expectations.
- To be fully aware of and be able to manage all reception and security procedures, including meeting room bookings and capabilities, presentation and video conferencing equipment, visitor management process and site security arrangements.
- Liaising with catering, meeting room technicians, maintenance & IT departments to ensure the smooth provision of services to the meeting rooms and client areas.
- To be knowledgeable of all catering options available and be able to advise meeting organizers.
- Printing, Copying and Scanning as required by meeting room users and clients, diverting work to the reprographics team where necessary.
- To compile monthly management information for the office manager, reporting on client meeting room stats and trends.
- Using Workspace the current meeting room booking system, take control of meeting room calendars to ensure rooms are managed in accordance with the requirements of the firm. Manage the use of rooms and if meetings overrun be proactive in managing subsequent affected bookings and communicate effectively with those who have booked the rooms.
- Ensuring that both reception and client meeting rooms are kept tidy and always stocked with the correct items. Ensuring that all brochures are up-to-date, and the correct material is on display.
- Ensuring that any items delivered into the reception area are managed in accordance with the firm’s SLA and passed across safely to the relevant recipient.

**About You**
- Working in a similar customer facing environment
- Experienced in a customer service/partnering environment; highly customer-focused
- Proven capability in developing support services to quality standards within a demanding business environment
- Practical experience of working within a Service-Level Agreement and Key Performance Indicators
- Positive attitude and willingness to learn new procedures
- Strong client care / service skills
- Attention to detail and Proactive
- Good general management skills
- Good IT skills, including knowledge of a range of software packages
- Effective communicator, both orally and in writing
- Time management skills with the ability to plan work to meet challenging, conflicting and/or demanding pressures and timescales

**Our Benefits - What We Can Offer You**
- 25 days annual leave, with the opportunity to buy additional leave
- Two fundraising days in a year to give back to the community (fully paid)
- Westfield Health membership, offering discounted leisure and travel and refunds on medical services

We also offer a huge number of well-being initiatives to encourage positive mental health both in and out of the workplace as well as flexible working options to ensure that you are fully supported to work the way that best suits you. Our social responsibility programme is fundamental to who we are. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish. We have a range of groups to celebrate our people across sexuality, disability, age, gender and culture.

**Additional Information**

As part of the Irwin Mitchell Group’s on-boarding process al

  • Hospitality & Events Co-ordinator

    4 weeks ago

    Sheffield, United Kingdom Voluntary Action Sheffield Full time

    Co-ordinate the delivery of profitable and high-quality commercial hospitality, events and functions for SGMT Enterprises Ltd and Sheffield Museums Trust. The Bigger Picture You will: ensure the delivery of hospitality and events to a consistently high standard and with due regard for the health and safety of colleagues and guests across all sites within...

  • Bar Staff

    7 days ago

    Sheffield, United Kingdom The Strines Inn Full time

    **FULL TIME BAR STAFF (18+)** We're looking for someone confident, dynamic & hard working to join our close-knit team at The Strines Inn. Mortimer Road, Bradfield Dale, Sheffield S6 6JE **Weekend, bank holiday & summer availability is a must** **No public transport available** Do you have a passion for providing great customer service? Do you have an...

  • Trainer in Hospitality/Chef

    3 days ago

    Sheffield, United Kingdom Lifetime Training Ltd Full time

    The hospitality sector is changing rapidly. Working with learners at their place of work, in most cases for many of the UKs best loved hospitality names, you’ll deliver the apprenticeship standard. That includes providing the support, guidance and motivation that helps them to get career-building qualifications. You’ll also help them to achieve...

  • Pharmacy Assistant

    4 weeks ago

    Sheffield, United Kingdom Circle Health Group Full time

    **Pharmacy Assistant** **The Thornbury Hospital** **Bank shifts** **£11 per hour + Benefits** **The Thornbury Hospital** in Sheffield** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the...

  • Multisite Pharmacy Assistant

    4 weeks ago

    Sheffield, United Kingdom Rowlands Pharmacy Full time

    **Are you looking for an exciting new challenge? Have you considered working in a hospital outpatient pharmacy?** Rowlands Pharmacy are currently looking for an experienced NVQ2 in Pharmacy Services to work as a Pharmacy Assistant in the following hospitals, Lincoln Hospital, Sheffield Children's Hospital, Pilgrim Hospital pharmacy. You will participate in...

  • Materials Assistant

    4 weeks ago

    Sheffield, United Kingdom Circle Health Group Full time

    **Salary: £21,742.50** **Materials Assistant** **Full Time - Permanent** **The Thornbury Hospital** in Sheffield** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle...

  • Materials Assistant

    4 weeks ago

    Sheffield, United Kingdom Circle Health Group Full time

    **Materials Assistant** **The Thornbury Hospital** **37.5 hours & Permanent** **£21,742.50 + Benefits** **The Thornbury Hospital** in Sheffield** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in...

  • Healthcare Assistant

    7 days ago

    Sheffield, United Kingdom Circle Health Full time

    **Healthcare Assistant** **The Thornbury Hospital** **Bank Shifts** **Salary: £11.88 per hour** **The Thornbury Hospital** in Sheffield** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the...

  • Medical Laboratory Assistant

    4 weeks ago

    Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    We are seeking an enthusiastic and dedicated Medical Laboratory Assistant to support the Scientific and Consultant teams in the department of Histology at the Sheffield Teaching Hospital NHS Trust. Currently based on three sites (the Royal Hallamshire Hospital, the Northern General Hospital and the Chesterfield Royal Hospital), the STH Histology service...

  • Medicines Management Assistant

    4 weeks ago

    Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    A Pharmacy assistant is required to support the ward based clinical Pharmacy Services at Sheffield Teaching Hospitals Foundation Trust. The successful applicant will be able to demonstrate initiative and work to high standards of accuracy and reliability. Other duties are to provide support in implementing developments within clinical services to meet the...

  • Receptionist/administrative Assistant

    5 days ago

    Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    Applications are invited from exceptional individuals to work within the NIHR Clinical Research Facility (CRF) at the Royal Hallamshire Hospital (RHH) and the Northern General Hospital (NGH). The duties will be many/varied and will include providing a comprehensive quality administrative service, providing a friendly and welcoming reception for a busy...

  • Receptionist/administrative Assistant

    4 weeks ago

    Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    Applications are invited from exceptional individuals to work within the NIHR Clinical Research Facility (CRF) at the Royal Hallamshire Hospital (RHH) and the Northern General Hospital (NGH). The duties will be many/varied and will include providing a comprehensive quality administrative service, providing a friendly and welcoming reception for a busy...

  • Pathology Administration Assistant

    4 weeks ago

    Sheffield, United Kingdom Claremont Private Hospital Full time

    Claremont Private Hospital are currently looking for an Administration Assistant to join their pathology team on a full time basis.

  • Personal Assistant to the Chief Finance Officer

    4 days ago

    Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    Personal Assistant to the Chief Finance Officer Sheffield Teaching Hospitals NHS Foundation Trust We're looking for a proactive and motivated person to join our team, to deliver first class personal assistant support to our recently appointed Chief Finance Officer at Sheffield Teaching Hospitals NHS Foundation Trust. The role requires you to have great...

  • Materials Assistant

    4 weeks ago

    Sheffield, United Kingdom Circle Health Group Full time

    **The Thornbury Hospital** in Sheffield** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies...

  • Guest Services Assistant

    4 weeks ago

    Sheffield, United Kingdom Blok Property Management Full time

    **Job Title: Guest Services Assistant (Sheffield Student Accommodation Site)** **Company: Blok Property Management** **Location: Sheffield, United Kingdom** **Job Type: Variable Hours, Temporary (Summer Job)** **Salary: £10.50ph** **About Blok Property Management**: Blok Property Management is a reputable company specialising short term lets and...

  • Medicines Management Assistant

    4 weeks ago

    Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    A enthusiastic and motivated Pharmacy assistant is required to support the ward based clinical Pharmacy Services at Sheffield Teaching Hospitals Foundation Trust. The successful applicant will be able to demonstrate initiative and work to high standards of accuracy and reliability. Other duties are to provide support in implementing developments within...

  • Domestic Assistant

    4 weeks ago

    Sheffield, United Kingdom Sheffield Children's NHS Foundation Trust Full time

    The Sheffield Children's NHS Foundation Trust is looking to recruit part time Domestic Assistants to join our friendly team and help maintain the high standards of cleanliness throughout the hospital. Previous experience in a NHS cleaning environment would be advantageous but not essential as full training will be provided. You must be enthusiastic,...

  • Healthcare Assistant Sheffield S5

    4 weeks ago

    Sheffield, United Kingdom Homelink Healthcare Full time

    **Healthcare Assistant** £22,000 - £26,000 Location: Sheffield **S5** Full-time/Part-time/Bank **Permanent and fixed term contracts available** Are you an experienced Healthcare Assistant with a passion for delivering excellent care and empowering patient choice? Join us and help to improve outcomes for NHS patients every day. **The Benefits** - Paid...

  • Admin Assistant

    4 weeks ago

    Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen with the Sheffield GP Collaborative for an Admin Assistant. You will be team player, who is highly motivated, able work on own initiative with excellent communication skills. You will provide administrative support to the clinical manager and other admin functions within the GP Collaborative. The post is based at...