Guest Services Assistant

1 month ago


Sheffield, United Kingdom Blok Property Management Full time

**Job Title: Guest Services Assistant (Sheffield Student Accommodation Site)**

**Company: Blok Property Management**

**Location: Sheffield, United Kingdom**

**Job Type: Variable Hours, Temporary (Summer Job)**

**Salary: £10.50ph**

**About Blok Property Management**:
Blok Property Management is a reputable company specialising short term lets and filling seasonal gaps at student accommodations across various locations. We are committed to providing exceptional services and ensuring a comfortable living experience for our student residents. As we prepare for the upcoming summer season, we are seeking a dedicated and friendly Guest Services Assistant to join our team at our Sheffield Student Accommodation Site.

As a Guest Services Assistant at Blok Property Management, you will be an integral part of our team, providing excellent customer service to our student guests. Your primary responsibility will be to assist with check-ins, ensure smooth operations, and create a welcoming environment for our guests. This role is perfect for a student seeking a summer job opportunity to gain valuable experience in the hospitality industry.

**Responsibilities**:

- Assist with the check-in process for new student guests, ensuring a seamless and efficient experience.
- Organise and maintain linen inventory, ensuring all rooms are well-stocked with clean and fresh linens.
- Dress beds and ensure rooms are prepared to a high standard before new residents' arrival where required.
- Respond promptly to guest inquiries, resolving any issues or concerns they may have.
- Coordinate with maintenance staff and other departments to address guest emergencies and ensure timely resolutions.
- Maintain a professional and friendly demeanourwhen interacting with guests, providing excellent customer service at all times.
- Assist with general administrative tasks and support other team members as needed.

**Requirements**:

- Currently enrolled as a student (preferably in a hospitality or related field) or recent graduate.
- Excellent interpersonal and communication skills.
- Strong attention to detail and organisational abilities.
- Ability to work independently and as part of a team.
- Availability to work flexible hours, including evenings and weekends.
- Basic computer skills (e.g., Microsoft Office Suite).

**Benefits**:

- Gain valuable experience in the hospitality industry.
- Opportunity to work in a dynamic and supportive team environment.
- Competitive hourly rate.

**Job Type**: Temporary contract
Contract length: 4 months

**Salary**: From £10.50 per hour

**Benefits**:

- Flexitime

Schedule:

- Flexitime
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Sheffield: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 20/06/2023
Expected start date: 15/06/2023



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