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Sales Assistant

7 months ago

Manchester, United Kingdom WHSmith Full time

**Sales Assistant - WHSmith - Selfridges Trafford Centre**

Contract Type: Permanent

Working hours: 37.5hrs, 5 days a week, working alternate weekends. Store trading hours are 10am-10pm (11pm at Christmas)

As a Sales Assistant, you'll be joining our Books and Stationery team at Selfridges Trafford. You’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

**What being a Sales Assistant is all about**:

- Delivering outstanding customer service to all our customers. Ensuring they are all greeted and approached.
- You'll need to be comfortable working with Books and Stationery.
- Be able to recommend across a variety of genres in Books, from Kids to Fashion and everything in between.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising. Ensuring displays are inviting and fulfil Selfridges and our expectations.
- Helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
- A flair for upselling our products.

**What our Stores would love to see**:

- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.

**How we reward our teams**:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

**About us**:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys.
For most of the last 230 years, books have played an integral part in the history of WHSmith. We’ve been there to see the likes of Jane Austen, Charles Dickens, the Bronte sisters and Leo Tolstoy make their mark on literature, and we continue to be enthralled and surprised by writers of the 21st century such as J. K. Rowling, George R. R. Martin, Ian McEwan and Terry Pratchett.

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.

**Format of Business**
- High Street Store

**Shift Pattern**
- Flexible - Including nights

**Position Type**
- Permanent

**Hours / Week**
- 37.5

**Full Time / Part Time**
- Full Time

**Salary Up To**
- £10.65

**County**
- Greater Manchester

**Country**
- UK

**Post Code**
- M17 8DA