Subsidence Advisor

**Short Description**

MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented Subsidence Advisor

**Full Job Description**

**The Subsidence Advisor will be responsible for**:You’ll be supporting our valued clients in proactively handling and settling Subsidence claims which will be a caseload of domestic and commercial with various values.
A large part of this role will be interpreting technical data, investigation information, repair schedules and translating this into a customer friendly document
You’ll need to remove hurdles in the process if required, ensuing you get to the root cause of issues, take responsibility to resolve and problems and collate all necessary details to ensure swift settlement whenever possible.
Desktop role taking on subsidence losses from technical consultant once they’ve visited site
Champion the company’s ethics and values

**The Subsidence Advisor will need to have: Subsidence** experience
Strong customer service experience within a telephony environment
Personal Integrity - aligned with company values
Possess a true 'can do' attitude
An eagerness to learn and develop themselves.

MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented **Subsidence Advisor,** working fully remote between 9am - 5pm (Monday - Friday). The client is an industry heavyweight with a reputation for client centric claims management, technical innovation and leadership.

**The Subsidence Advisor will be responsible for**:

- You’ll be supporting our valued clients in proactively handling and settling Subsidence claims which will be a caseload of domestic and commercial with various values.
- A large part of this role will be interpreting technical data, investigation information, repair schedules and translating this into a customer friendly document
- You’ll need to remove hurdles in the process if required, ensuing you get to the root cause of issues, take responsibility to resolve and problems and collate all necessary details to ensure swift settlement whenever possible.
- Desktop role taking on subsidence losses from technical consultant once they’ve visited site
- Champion the company’s ethics and values

**The Subsidence Advisor will need to have**:

- **Subsidence** experience
- Strong customer service experience within a telephony environment
- Personal Integrity - aligned with company values
- Possess a true 'can do' attitude
- An eagerness to learn and develop themselves.

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£31,000.00 per year

**Benefits**:

- Company car
- Company pension
- Flexitime
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Performance bonus
- Yearly bonus

Work Location: Hybrid remote in Nottingham

Application deadline: 13/08/2023