UK- Subsidence

1 month ago

Nottingham, United Kingdom Crawford & Company Full time

Position Summary

This role is to manage all operational matters relating to the Subsidence Unit for an identified team.

This role will also be responsible for excellent service provision, cost control and overall management of people, resourcing and development within the identified team.

Functional Knowledge

Understanding of Building Construction. Knowledge of Insurance Principles Detailed understanding of Client requirements. Understanding of people management Understanding of budgetary management Understanding of resourcing planning requirements in a dynamic environment.

General Background, Experience & Professional Qualifications

Insurance qualification to Certificate level essential – Cert CII/Cert CILA. Experience of team management within the financial services sector.

Key Responsibilities

To provide guidance and support to employees, enabling them to maximise their potential in meeting a variety of demands. To act as a subsidence champion and referral point across their team. To coach, inspire and develop the abilities of the team. To deliver excellence against the key measures of reduced duration, cost control and customer satisfaction. To identify and proactively address employee issues, such as performance and day to day needs to ensure highest levels of service delivery resulting in excellent customer satisfaction. To actively spend the majority of their time ‘in the work’ with the Subsidence Advisors; to effectively troubleshoot and take proactive action to ‘fix’ the system; remove blockages and waste. To work collaboratively with the Subsidence Field, Supply Chain, and other internal teams; to identify opportunities for improving the End to End claims process and achieve highest levels of customer satisfaction. To identify and monitor employee development needs and to ensure the delivery of appropriate learning programmes with suitable methods; to build business, interpersonal and technical competence. To set the team plan, identify purpose and meaningful measures to assess individual and team contribution - use resources and reporting tools available. Also develop bespoke approach appropriate to individual and team needs. To develop, manage and maintain relations with internal and external parties to ensure customer demands are met fully. To engage with clients, brokers and key stakeholders in order to maintain business and to attract new business opportunities. To promote the Company ethics and values, focus on what matters to the customer and promote clients insurance brands

Behaviours

Understands that better decisions come from empowering employees to have freedom in the design of work. Demonstrates a facilitative management style to actively involve the team in designing work against customer demand. Demonstrates a desire to continuously improve self and others by sharing, listening and exchanging information and knowledge at all levels. Builds and maintains positive working relationships within own team and with colleagues across the business. Demonstrates an action orientated approach to understand and fix problems within the work. Is open and adaptive to continual change and facilitates change within the team.

Skills

Credible team leadership skills to motivate team members; address people issues and create a high performing team culture. Good problem solving ability to recognise difficulties and take proactive measures to overcome problems. Well developed and effective written and verbal communication skills, to articulate complex issues. Strong organisation and time management skills; to deliver on a variety of actions within budget and to tight timescales. Good dispute resolution handling skills to manage disputes effectively and proactively. Strong financial literacy skills to analyse and interpret numerical data. Strong computer literacy skills to make effective use of a variety of ICT platforms and applications.

Need help finding the right job?

  • Subsidence Claims Handler

    2 weeks ago

    Nottingham, United Kingdom MB Group Full time

    Fantastic opportunity for a **Subsidence Claims Handler **for one of the largest insurance companies in the UK. The client prides themselves on providing exceptional service for their clients, as well as ensuring the happiness and growth of their employees. As a leading figure in the claim arena, it’s this same mentality that ensures their clients are...

  • Regional Sales Opportunity

    1 week ago

    Nottingham, United Kingdom igus UK Full time

    Location: 4 days out on the road, 1 day working from home (visiting customers and digital meetings) Working Hours: 08:00-17:00 **Salary**: £30,000 per annum, plus commission-based bonus (paid annually in January) and benefits To drive our growth and evolve, as an organisation we are recruiting for a salesperson in the North / East Midlands area. This...

  • Regional Sales Opportunity

    1 week ago

    Nottingham, United Kingdom igus UK Full time

    Location: 4 days out on the road, 1 day working from home (visiting customers and digital meetings) Working Hours: 08:00-17:00 **Salary**: £30,000 per annum, plus commission-based bonus (paid annually in January) and benefits To drive our growth and evolve, as an organisation we are recruiting for a salesperson in the North / East Midlands area. This...

  • Claims Handlers

    5 days ago

    Nottingham, United Kingdom Bridge Recruitment UK Ltd Full time

    Claims Handler Location: Nottingham **Salary**: Up to GBP25,000 per year Hours: Monday to Friday, 9am - 5pm. Job type: Full-time, permanent Summary of the Claims Handler: This role is to pro-actively handle subsidence claims in a manner that supports an efficient and effective settlement for the policyholder. To add value to the customer journey by...

  • Claims Handler

    1 week ago

    Nottingham, United Kingdom Bridge Recruitment UK Limited Full time

    **Claims Handler** **Location: Nottingham** **Salary: Up to £25,000 per year** **Hours: Monday to Friday, 9am - 5pm.** **Job type: Full-time, permanent** **Summary of the Claims Handler**: This role is to pro-actively handle subsidence claims in a manner that supports an efficient and effective settlement for the policyholder. To add value to the...

  • Director - Project Management

    2 weeks ago

    Nottingham, United Kingdom YPrime Full time

    YPrime is looking to add a UK-based Strategic Sales professional to our Commercial team. Experience in the eClinical technology industry – specifically with either eCOA or IRT (either in business development, Project Management, or operations) Expert relationship-building skills Strong organizational and time management skills A commitment to...

  • Chartered Structural Surveyor

    2 months ago

    Nottingham, United Kingdom Bennett and Game Recruitment LTD Full time

    Chartered Structural Surveyor - required for our client Home based in the Midlands. The Structural Engineer will be an experienced Structural Engineer with defect, diagnosis experience carrying out a range of Structural Surveys using innovative Technology. The Structural Engineer will be working for a company that operate across the UK specialising in...

  • Sen Teaching Assistant

    2 weeks ago

    Nottingham, United Kingdom Teaching Personnel Full time

    **Calling all teaching Assistants!** Due to ever growing demand, Teaching personnel continue seeking teaching assistant’s for one or several of our partners primary schools in Nottingham. Starting ASAP! Where you will receive a varied, and rewarding, job. This can include working with small groups within lessons to further support their learning, taking...

  • Healthcare Assistant

    3 days ago

    Nottingham, United Kingdom Quality Service Recruitment Full time

    WEEKLY PAID HOURS - FLEXIBLE WORKING - IMMEDIATE STARTS AVAILABLE *** We are looking for experienced Care Assistants to join our team to work in various care homes throughout Nottingham! You will be able to choose the hours that work for you and we will contact you to check when you are available! We support various Care Homes through Nottingham, who...

  • Packer/production Operative

    2 weeks ago

    Nottingham, United Kingdom Mach Recruitment Full time

    We are looking for Food Production Operatives. **Details**: - Nights: £9.73 up to £12.84 per hour overtime. - Location: Nottingham, NG2 1LT. - Immediate start. - No experience needed; experience needed. - Shift: 6am till 6pm. - Temp to perm. Mach Recruitment is recruiting several Food Production Operatives to work in a large food production and...

  • Food Production Operative

    2 weeks ago

    Nottingham, United Kingdom Mach Recruitment Full time

    **We are looking for Food Production Operatives**: - The basic pay rate is £10.52 per hour - Overtime pay rate £13.99 per hour - Location: Nottingham, NG7 2NN - Immediate start - No experience needed - Shift: 6am-2pm/2pm-10pm/10pm-6am - Temp to perm Mach Recruitment is recruiting for several Food Production Operatives to work in a large food production...

  • Healthcare Assistant

    1 month ago

    Nottingham, United Kingdom Quality Service Recruitment Full time

    ISN’T IT TIME TO START WORKING THE HOURS THAT WORK FOR YOU?! ALL OF OUR ROLES ARE PAID WEEKLY SO YOU RECEIVE THE PAY FOR YOUR HOURS JUST THAT BIT QUICKER! We are looking for experienced Care Assistants to join our team to work in various care homes throughout Nottingham! You will be able to choose the hours that work for you and we will contact you to...

  • Healthcare Assistant

    1 week ago

    Nottingham, United Kingdom Quality Service Recruitment Full time

    ISN’T IT TIME TO START WORKING THE HOURS THAT WORK FOR YOU?! ALL OF OUR ROLES ARE PAID WEEKLY SO YOU RECEIVE THE PAY FOR YOUR HOURS JUST THAT BIT QUICKER! We are looking for experienced Care Assistants to join our team to work in various care homes throughout Nottingham! You will be able to choose the hours that work for you and we will contact you to...

  • Food Production Operative

    1 week ago

    Nottingham, United Kingdom Mach Recruitment Full time

    **We are looking for Food Production Operatives** **Basic pay rate £10.52 per hour** **Overtime pay rate £13.99 per hour** **Location: Nottingham, NG7 2NN** **Immediate start** **No experience needed** **Shift: 6am-2pm/2pm-10pm/10pm-6am** **Temp to perm** Mach Recruitment is recruiting for several Food Production Operatives to work in a large food...

  • Packer/production Operative

    1 week ago

    Nottingham, United Kingdom Mach Recruitment Full time

    We are looking for Food Production Operatives. **Details**: - Nights: £9.73 up to £12.84 per hour overtime. - Location: Nottingham, NG2 1LT. - Immediate start. - No experience needed; experience needed. - Shift: 6am till 6pm. - Temp to perm. Mach Recruitment is recruiting several Food Production Operatives to work in a large food production and...

  • Head Bartender

    1 week ago

    Nottingham, Nottingham, United Kingdom Turtle Bay Restaurants Full time

    Cocktail Bartender - (location)We're looking for a Cocktail Bartender to join our Turtle Bay Family in (location).Our Bartenders are the life and soul of the party, they deliver the best cocktail recommendations, good vibes and Caribbean Good TimesAs a Head Bartender, you'll lead the bar team and train on how to free-pour, multi-pour and make endless...

  • Chef de Partie

    1 week ago

    Nottingham, Nottingham, United Kingdom Turtle Bay Restaurants Full time

    Chef de Partie We're looking for a Chef de Partie to join our Turtle Bay Family.Our Chef de Parties are at the heart of our kitchens and work with amazing flavours and fresh ingredients to bring the heat to our restaurants every dayAs a Chef de Partie, you'll learn our vibrant, fresh and varied menu whilst showing off your skills in our open-kitchens,...

  • Food Production Operative

    1 week ago

    Nottingham, United Kingdom Mach Recruitment Full time

    **We are looking for Food Production Operatives**: - The basic pay rate is £10.52 per hour - Overtime pay rate £13.99 per hour - Location: Nottingham, NG7 2NN - Immediate start - No experience needed - Shift: 6am-2pm/2pm-10pm/10pm-6am - Temp to perm Mach Recruitment is recruiting for several Food Production Operatives to work in a large food production...

  • Food Production Operative

    3 days ago

    Nottingham, United Kingdom Mach Recruitment Full time

    **We are looking for Food Production Operatives** - Basic pay rate £10.52 per hour - Overtime pay rate £13.99 per hour - Location: Nottingham, NG7 2NN - Immediate start - No experience needed - Shift: 6am-2pm/2pm-10pm/10pm-6am - Temp to perm Mach Recruitment is recruiting for several Food Production Operatives to work in a large food production and...

  • Director, Strategic Solutions

    2 weeks ago

    Nottingham, United Kingdom YPrime Full time

    Is your career in its prime? It could be! YPrime is looking to add a UK-based Strategic Sales professional to our Commercial team. Does our mission sound like something you can get behind? If so, here’s what we need from you: Experience in the eClinical technology industry – specifically with either eCOA or IRT (either in business development, Project...