Server Support Field Engineer
3 weeks ago
Concept resourcing are currently recruiting for a Server Support Field Engineer to cover Central London and Surrounding Areas
The purpose of this role is to provide technical support for the End User Technology environment doing break fix and maintaining Servers and Server Hardware within a data centre environment
**Package**:
- This role has been deemed InsideIR35.
- 3 months initial contract
- Monday to Friday
- 9am - 5.30pm*
- OOO On-call Rota (Potential 24/7 on Call)
- Field based role
**The role**
- To repair diagnose and replace server hardware
- Complete part moves and changes
- Will be able to carry out IMAC projects
- Communicate with Call Administration and the Branch throughout the day to effectively manage all call details real time and gain full understanding of the customer's SLA requirements.
- Utilise PDA to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by way of accurate and quality updates.
- Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace
- Be Familiar with customer policies and processes where applicable
- To be approachable and accepting of Training requirements in relation to the role.
- To maintain the skills and knowledge required to perform the role to the required standard
- Server Accreditation's **essential** (Dell/HP/Lenovo etc.)
- At least 3 years server experience is required
- Ability to maintain and support server's
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