Shift Leader

7 months ago


Stourbridge, United Kingdom Green Duck Beer Co Full time

Job Summary:
Green Duck Beer Co is now 10 years old, providing a relaxed and welcoming atmosphere to our customers and team alike. Serving up our own beers, alongside a massive selection of gins, rums, cocktails & more.

We are seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing shifts in our taproom. We're looking for someone that will jump right in, get involved and keep our levels of customer service high.

**Duties**:

- Supervise and coordinate the activities of taproom staff during assigned shifts
- Train new employees on company policies, procedures, and safety guidelines
- Handle customer inquiries, complaints, and resolve any issues that may arise
- Maintain a clean and organized work environment

**Experience**:

- Previous experience in hospitality is preferred
- Excellent team management and supervisory skills
- Ability to multitask in a fast-paced environment
- Exceptional customer service skills
- Knowledge of bartending is a plus

**Job Type**: Part-time

Pay: £12.04 per hour

Expected hours: 6 - 10 per week

Schedule:

- Every weekend
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 1 year (preferred)
- Hospitality: 1 year (required)
- Customer service: 1 year (preferred)

Work Location: In person


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