Principal Librarian: Local Studies

2 weeks ago

Nottingham, United Kingdom Inspire: Culture, Learning & Libraries Full time

**Hours**: 37 Hours Per Week

**Interview Date**: 5th June 2023

**Closing Date**: 25th May 2023

**Salary**: Grade Hay Band B (£34,723.00-£39,493 FTE)

This is a full-time hybrid post which will include travel throughout Inspire’s network of 60 libraries, plus a regular day per week at Nottinghamshire Archives.

**_Job Description
- **

**Job Title**

**Principal Librarian Local Studies
**Inspire: Culture, Learning & Libraries**

***

**Grade HAY B**

**Job Purpose**

To deliver the agreed business plan for Heritage service offers throughout the libraries network. To lead, create and plan the library heritage public offer to inspire people to read, research, learn and enjoy Nottinghamshire’s heritage.

**Key Responsibilities**

***

1. To be responsible for planning, devising and curating an innovative heritage outreach programme focusing on the library customers.

2. To curate the local studies collections throughout the library network, liaising with colleagues in Nottinghamshire Archives to ensure the collections are appropriately stored and described.

3. To work collaboratively with colleagues, partners, volunteers, Inspire members and authors, poets, artists and creatives to develop and deliver the public offer.

4. To create and contribute to relevant plans, ensuring the setting and delivery of appropriate targets and standards.

5. To engage with relevant stakeholders and partners, participating in national networks to ensure best practice, continuous improvement and innovation is fully exploited.

7. To work collaboratively with heritage colleagues in Nottinghamshire Archives to develop stock and collections and engage the public with them.

The post holder will work in accordance with all Inspire policies and procedures, Inspire Brand guidelines, Nottinghamshire County Council (NCC) contractual requirements, and professional best practice

**_Education and Knowledge Required for the role _**

1. Graduate/postgraduate qualification in librarianship or information science.

2. A current understanding of best practice across the arts, culture, heritage and libraries sectors.

3. Good working knowledge of the principles and practice of people, performance, risk and project management

4. Knowledge of working to statutory and legislative standards

**_Skills and Experience _**

1. Ability to plan into the medium and long term, whilst ensuring current programme is delivered successfully.

2. Experience and ability to match heritage professionals, with local audiences and Inspire teams.

3. Bidding for funding and initiating projects and partnerships.

**_Role Dimensions _**

1. To programme and project manage countywide activities relating to programming and delivery of the heritage offer in libraries, working creatively with partners and staff to deliver excellent experiences for customers.

2. To curate the local studies collections throughout the library network and ensure appropriate descriptions, and encourage increased access.

**Job Title**

**Inspire: Culture, Learning & Libraries**

***

**Grade**

Inspire Competencies

**Competency
**Level
**How we work at Inspire
Customer Service

4

1. Demonstrates effective customer service skills - in person, online or on the phone - identifies and satisfies customer needs, adjusting their style with a friendly and professional approach as appropriate for the customer

2. Responds positively to customer concerns, acts to resolve or reassure customers as needed, agrees solutions with the customer or hands over to an appropriate colleague

3. Responds positively to any complaint or suggestion and seeks to resolve it within limits of their authority or hands over to a more senior manager as appropriate

4. Monitors, analyses and acts upon customer service data to maintain and/or improve the service. Considers the impact on customers when implementing change

Deliver the service offer

4

1. Advises and promotes the Inspire Service Offer to customers - to meet their immediate needs and other services that could be of interest or benefit them

2. Embraces any changes to the offer and any associated changes to processes or working practices positively

3. Shares feedback about the Inspire offer with their line manager and contributes to meetings, discussions and related activities to ensure service delivery and/or improve our offer

4. Leads work to develop, enhance or create new elements of the Inspire service offer and where appropriate ensure there is an integrated customer offer and journey

Communicating Well

4

1. Communicates effectively in person, one-one-one, and in writing respectfully and in a style appropriate to the person and situation

2. Communicates effectively in a meeting or other group situation, respectfully and in a style appropriate to the group and situation with a solutions / can do approach

3. Debates or discusses positively with colleagues and line manager, sharing views and acknowledging and respecting the views of others and

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