Product Lead, Card Acceptance

2 weeks ago

London, United Kingdom MANGOPAY Full time

Company Description

MANGOPAY’s vision is to fuel the success of the platform economy.

We empower the platform economy with our platform-specific payment infrastructure. Since 2013, we have supported 2,500+ clients in e-commerce, retail, and cutting-edge platforms.

MANGOPAY has developed a payment solution that aims to fuel the success of the platform economy. Built around our programmable e-wallet solution, MANGOPAY’s payment infrastructure offers a simple and easily integrated solution that covers platform payment needs with total integration, as well as flexibility and workflows for many business models.

Our teams are split across Europe in eight different locations, with main offices in Paris and Luxembourg. Platforms and marketplaces are thriving and we are looking for outstanding profiles to tackle some of the most ambitious challenges in our field and contribute to our robust growth.

This position is open in EU and UK.

**Job Description**:
The Card Acceptance team at Mangopay is responsible for the infrastructure and business of online card acceptance. The delivery of the best possible card acceptance is a critical mission due to the central role card acquiring has in e-commerce.

**Mission**

We are looking for a Product Lead to lead the Card Acceptance team at Mangopay and further scale our cards offering as we expand internationally. To support the ambitions of our clients we need to offer the best online payments experience. As a Product Lead you will balance country-specific developments and card processing strategies to drive the highest conversion rates for our clients in each of the markets. This role is an exciting combination of leadership, strategic vision, steering and delivery of the roadmap, and management.

**What you will do**
- Be a known leader for online card payments, with in-depth experience and knowledge of acquiring, authorisation, tokenization, authentication, orchestration
- Actively engage to identify the needs and challenges of our clients and turn them into added value for our cards offering
- Lead the Cards Acceptance product team, define its vision and deliver on its strategy, working with engineers, data analysts and other stakeholders
- Be data driven - use qualitative and quantitative insights to determine the right prioritization
- Drive roadmap execution through OKRs
- Establish metrics, processes and dashboards for monitoring and evaluating the performance and success of the product and its features
- Identify ongoing scalability and operational improvements to set the product up for success
- Coach Product Managers and hire new talents, as necessary

**Qualifications**:
**What you need to succeed**
- 8+ years experience in Product Management
- 6+ years experience in Fintech, and specifically in online card payments processing; you are familiar with the latest trends and developments in the card payments space
- Expert knowledge of tokenization (including Network tokens), authentication, authorization, orchestration and the players involved in the card processing chain
- Deep understanding of what impacts card payment approvals and experience in optimizing card processing performance
- Experience working with payment partners to drive value and scale
- Experience working with APIs, front-end and back-end experience, UX, Compliance, Legal, Billing
- Excellent team leadership skills with proven track record of team management and growth
- Experience working with data such that you can guide analysis with the right questions to answer, turning those into actionable insights and value to the business and clients
- Ownership and Leadership: you are able to form a vision and work with product, engineering and various stakeholders to turn that vision into life
- Excellent written and verbal communication skills with the ability to articulate complex technical concepts to a broad range of technical and business audiences in a simple and compelling way
- Pragmatism, business acumen and entrepreneurship skills

Additional Information
**Benefits**
- Flexible remote policy
- Extensive team experience (Annual team building, Quarterly team event, birthday celebration budget)
- Transparent career and on-demand training program on hard and soft skills.
- Generous vacation days

**Additional Information**

**Interview process**
- Interview with the CPO
- Interview with the Head of Payments
- Interview with the Card Acceptance and other payment teams (tech/PM)
- Interview with HR

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