Senior Information Quality Clerk

3 months ago

Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

An exciting opportunity for a Senior Information Quality Clerk has become available at Liverpool University Hospitals NHS Foundation Trust.

Responsibilities will include identifying, reviewing, and validating potential data issues held on digital systems used within the organisation, and maintaining regular contact with internal and external services to promote accurate data recording at source.

The role will be based in the Digital Intelligence Unit at Liverpool Innovation Park.

We are a Digital Aspirant+ and are a trail blazer on the national EPR accelerator programme. Together we will underpin the care that our hospitals provide with a robust digital infrastructure, comprehensive suite of digital solutions and a wealth of digital intelligence.

My team is on a mission that positions our organisation as the leader for digital health excellence in Liverpool, the North West and nationally. Using our strong academic ties, we will help create a digital blueprint for others to follow.

Our digital strategy clearly sets out our great ambition, which delivers a progressive and cohesive portfolio of digital solutions to front-line staff over the next five years. We have recently commenced our Care Record Liverpool programme, CaRL. We will modernise how we support our patients and staff inside and outside of our hospitals.

Jason Bincalar

CIO

PREVIOUS APPLICANTS NEED NOT APPLY

The Information Quality Team is responsible for ensuring the quality of data held on Trust systems, such as the Patient Administration System (PAS).

You will be responsible for managing the data entered onto the Patient Administration System and other IT systems used across the organisations, ensuring the quality and timeliness of the recorded information is appropriate and in line with standards identified by local and National Initiatives.

The role will also involve working closely with a variety of disciplines to support good data quality throughout the Trust.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

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**Responsibilities will include**:
Validating data recorded on the Patient Administration Systems and other IT systems used across the organisations, ensuring the quality and timeliness of recorded information is appropriate and in line with standards identified by local and national initiatives, data definitions and data standards.

Management of daily, weekly, and monthly validations produced by the Information Quality Analyst Team, which identify issues with patient demographics and care activity recorded on the PAS.

Actively promoting the sharing of good practice and raising awareness of the need for accurate data collection, audit of data and continuous monitoring. This will include running reports from multiple systems on a regular basis.

Providing support and training to staff where necessary, to promote recording data correctly at source.

Creating and maintaining Standard Operating Procedures (SOPs) for various processes within Information Quality.

Supporting the testing and development of system software, including updates to the Trust PAS.

Maintaining an in-depth knowledge of relevant functionality of the Trust’s Patient Administration System (PAS) and other digital systems within the organisation.

Maintaining a knowledge of the administrative processes of the departments involved during patient journeys through the Trust, across all aspects of patient care.

Communicating internally and externally to achieve a detailed understanding of information requirements, requests, information produced and information management definitions.

Working as part of a team to cover sickness and holidays for other team members.

Attending relevant training/workshops both internally and externally in accordance with the systems used in the organisation as required.

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