Contact Centre Advisor
4 weeks ago
My Client based in Droitwich are looking for an experienced Contact Centre Executive
You will have the opportunity to earn a fantastic bonus within a fast-paced environment based at our Head Office.
**Key Responsibilities**
- Verify with the customer that all data is correct and that the customer is advised of the appointment date & time.
- Ring through all new leads and all outstanding leads on a daily basis to convert to an appointment which meets the Company criteria.
- Liaise with Admin Support/Contact Centre Manager with any queries or problems.
- Provide outstanding customer service.
*
**Essential skills**:
- B2C Telemarketing experience
- Proven track record of achieving targets
- Excellent communication skills
- Good listener
**Hours of work -**
Flexible 35 hours a week. Monday to Friday, overtime paid at a premium rate available
- Base salary with bonus scheme - Bonus scheme based on targets hit.
PERMSTOD
**Job Types**: Full-time, Permanent
**Salary**: From £18,965.00 per year
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
**Experience**:
- Customer service: 1 year (required)
- Telemarketing: 1 year (required)
Work Location: In person
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