Business Analyst

3 weeks ago

Plymouth, United Kingdom Park Lane Recruitment Ltd Full time

* Hybrid Working
- Drive & Car owner
- Plymouth, Bristol, Southampton, Exeter
Business Analyst
- Change & Innovation
- Bristol, Exeter, Plymouth, Southampton
- Hybrid Working
- £50,000+
The role of Business Analyst brings daily challenges and responsibilities aimed identifying how they deliver legal services and how this can be improved through process re-design, technology development and implementation.
The role of Business Analyst sits within the Digital, Data and Technology (DDaT) team and will report to the Executive Director.
Working for this firm you will be part of a successful and supportive environment.
They are output focused; they do not tie you to a desk
You will receive a clear framework to ensure your career flourishes, but you will also be able to strike a perfect work/life balance through benefits such as the weekly lifestyle hours.
What you will do
In this role you will:

- Conduct requirements elicitation and analysis, identify stakeholders and facilitate discussions or workshops with the purpose of eliciting and understanding the stakeholders needs, requirements and priorities.
- Analyse and document the AS IS and TO BE processes to support our technology architecture and support efficient business processes.
- Write user stories to a Definition of Ready (DoR) criteria and supporting artifacts including reviewing with stakeholders and product owners.
- Prioritise user stories with the Product Owner focusing on business value.
- Identify pain points and supporting any quick win pieces of work to improve efficiencies and reduce manual work.
- Identify and close gaps in the acceptance criteria and feed into testing. Bring in designs, processes, and use cases to support acceptance criteria.
- Conduct enterprise and technical impact and gap analysis.
- Define success criteria and measure efficiency gains.
- Document user journey and mapping stories end to end.
- Partner with the PO/Scrum Master in communicating the product vision, making sure it is understood and translating business needs into project objectives, features and requirements that will address the business problem
- Challenge business stakeholders to drive out the genuine business outcomes that are required to realise the business and customer propositions; not simply recording requirements
- Adopt a service design mentality, responsible for ensuring a balanced and cohesive outcome encompassing customer experience design, operation design and solution design, including the identification and resolution of macro and micro decisions
- Support closing down debate on requirements scope and detail to keep delivery on track. Engage with stakeholders to resolve conflicting requirements as appropriate
- Participate in backlog refinement, grooming and prioritization ensuring the definition of ready is met
- Participate in meetings/ceremonies to discuss progress on current initiatives, issues to be resolved and prioritise the future development schedule.
- Support functional and non-functional requirements analysis for the ongoing development of projects and the procurement of new systems / technology.
- Support the business readiness activities in delivering/releasing change.
- Support sprint planning activities and the architects, developers, testers, UX, Scrum Master through the sprint clarifying any queries, supporting test criteria, and working with the Scrum Master to understand any blockers
- Be able to quickly understand how our systems fit together, current integration and proposed integration requirements.
- Understand and define stakeholder needs/styles of communication.
What's needed
This is an exciting opportunity if you thrive on making a difference within an ambitious transformation programme.
To be successful you will need to demonstrate the following:

- Great communicator with extensive stakeholder management experience; able to identify clear players in delivering the business outcome and to ensure that their needs are fully represented
- Passionate about your role and remit in delivering valuable change
- Experience in supporting complex change projects
- Experience in supporting the procurement of systems in a business analyst role
- Solid experience working in a Scrum/Agile environment.
- Experience in Requirements elicitation and converting this to tangible products i.e., User Stories, Epics, acceptance criteria, definition of ready criteria and use cases.
- Experience in understanding stakeholder and/ or user needs, behaviours, and challenges.
- Successful track record of deploying efficiency solutions / project / IT systems / technical solutions to fast growing organisations. A minimum of 3 years would be desirable.
- Strong analytical and problem solving skills, with the requirement to work with end users, other business units and third parties to provide solutions.
- A background in Business Analysis and/or and understanding of efficiency processing, "lean methodologies", six sigma or similar is desirable.
- Self-motivated with the ability to prioritise own work, meet deadlines and adapt to changing priorities.
- Must be flexible with the ability to work from different offices across the South West.
- Experience with using M/S Dynamics and Azure DevOps is advantageous but not essential.
- Previous experience in law would be an advantage but is not vital.
Offered to you
In return for your efforts, you can expect considerable scope for personal as well as professional development.
They encourage people to engage with the popular and well supported coaching and mentoring programmes, which connect you to people right across the firm and at every level.
They create space for mental and physical wellbeing with a weekly Lifestyle Hour, along with private medical insurance for all lawyers, 28 days annual leave and a sabbatical you can take every 5 years.
You can also buy and sell holiday, managing your benefits flexibly using the sophisticated portal to configure your total reward offer according to what you value most.
As part of this, you can make ongoing or one-off donations to the charitable foundation and access the CSR programme where you can engage with community-based initiatives (as a team, or individually) twice a year, to give something back where you feel it matters.

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