Band 4 Digital Communications Assistant

2 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
Do you have a passion for great online user experience and a keen eye for detail? We're looking for an enthusiastic Digital Communications Assistant to help us improve and maintain our website, intranet and other digital channels.

There's never been a more exciting time to join our Web Team. You'll play a key part in our intranet redevelopment programme, as well as helping us to complete and maintain key website projects.

While we're looking for basic web publishing know-how, editorial skill is more important than your ability to develop a website from scratch, so you'll need to display excellent written English. We'll give you lots of opportunities to level up your creative and technical expertise, with protected training time and funding for courses in design, development and more.

As well as a generous leave allowance, NHS pension, health service discounts and other staff benefits, we like to offer our team members the chance to progress and take their career to the next level.

Our friendly team will help you to settle in to this fast-paced environment in no time. As well as helping you to grow, we also look forward to learning from your knowledge and experience.

**Main duties, tasks & skills required**:
As a Digital Communications Assistant, you'll never be bored. One minute you'll be uploading clinical documents; the next you may find yourself building a campaign landing page.

Much of your time will be spent managing our websites and intranet. This will include uploading documents and creating and editing pages across the sites, using your keen eye for design and technical expertise. You'll use your excellent written English skills to proofread, edit and draft copy on the sites. There'll also be plenty of opportunities to help out with the intranet redevelopment programme - the biggest piece of work ever taken on by our Web Team.

You'll play a huge part in ensuring the quality of UHB's online content. Web accessibility is very important at UHB, so part of your role will be to make sure that anything we publish can be used and understood by as many people as possible.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Minimum HND in Web Design or equivalent

**Experience**:
**Essential**:

- Sound working knowledge of computing and web development
- Good understanding of social media and best practice principles for its use
- Good understanding of user experience design, web accessibility and writing for the web
- Knowledge of web-based techniques and web publication requirements
- Working knowledge of website best practice, site management, usability, accessibility and design principles
- Design software, e.g.:
oAdobe Illustrator

oAdobe Photoshop

oAdobe XD

oFigma

oSketch
- Coding software, e.g.:
oDreamWeaver

oVisual Studio Code
- Latest browsers across multiple platforms

**Desirable**:

- An understanding of communications in the NHS or commercial experience in a related field
- Knowledge of:
ocontent management

ocorporate design
- Version management techniques and software (Git)

**Additional Criteria**:
**Essential**:

- Good communication skills - excellent written English and comprehension
- Proof reading and editing
- Front-end design and web development skills and experience - predominantly HTML and CSS
- Ability to use content management systems to publish online information
- Ability to organise self and service workload
- Ability to use initiative
- Ability to work independently within guidelines set by supervisor
- A

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