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Housing Officer

8 months ago

Brent, United Kingdom 4Social Work and Public Sector Staffing Full time

Housing Officer - Brent

£19.95 per hour

Contract - Full Time

Duties/Responsibilities:

- Provide a high level of customer service with emphasis on getting things right the first time, keeping promises and taking ownership for the customer demands and request.
- Promote self-sufficiency in our services while offering support to those that need extra help.
- Work with partners to set, coordinate, track and ensure completion of actions with other services to get things done for the customer which meet or exceed customers’ expectations.
- Be the primary contact for local stakeholders e.g.: residents associations, Councillors, the police etc. for individual casework.
- Deliver a comprehensive lettings service which leaves customers feeling satisfied with Brent Housing Management from day one.
- Carry out estate inspections and health and safety inspections to ensure statutory compliance and contract reviews.
- Post inspect communal maintenance repairs and undertake follow up actions as required.

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

**Job Description