Client Relationship Executive

3 weeks ago


Birmingham, United Kingdom CONNECTED L GROUP Full time

Are you passionate about fostering meaningful client connections and driving exceptional experiences? Join our team as a Client Relationship Executive, where you'll play a pivotal role in building and maintaining strong client relationships. We're seeking an individual with excellent communication skills, a knack for problem-solving, and a dedication to delivering top-notch service.

**Duties**:

- Serve as the primary point of contact for customers, addressing inquiries and providing assistance
- Build and maintain strong relationships with customers to ensure satisfaction and loyalty
- Handle customer complaints and resolve issues in a timely and professional manner
- Collaborate with internal teams to coordinate and facilitate customer requests
- Provide product information, pricing, and availability to customers

**Skills**:

- Strong leadership skills to effectively manage customer relationships
- Excellent communication skills, both written and verbal, to interact with customers and internal teams
- Sales experience is a plus, with the ability to identify upselling or cross-selling opportunities
- Analytical skills to assess customer needs and provide appropriate solutions

**Job Types**: Full-time, Permanent

**Salary**: From £25,801.94 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Birmingham (preferred)

Work Location: In person

Application deadline: 28/02/2024



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