Business Support Assistant

2 weeks ago


Sunderland, United Kingdom RCS RECRUITMENT LTD Full time

**Part-time work available for two days per week (Tuesday and Thursday) to provide a dual role of a Courier and Business Support Assistant.**

**Main purpose of the job**
- To provide Business Support where additional technical knowledge is required, in accordance with developed systems, statutory procedures, legislation, corporate standard and policies.
- Some transactional functions will be required, for example dealing with petty cash, processing invoices or inputting financial data for service areas.
- To attend meetings in order to produce accurate minutes. If required, liaise with the chair to amend the minutes accordingly.
- To transport council related documents/small items between relevant sites in order to support service delivery.
- May be required to work in a variety of locations covering different function as required by the Business Support Operational Manager.

**Key responsibilities**
- Categorise and organise activities in line with the priorities provided by the Senior Business Support Officer or Operational Manager.
- Analyse data, using given parameters or business rules, to provide conclusions or determine the appropriate service provision.
- Ensure personal compliance with all regulatory and policy guidelines.
- Escalate complex issues to the appropriate Senior Business Support Officer or Operational Manager.
- May be required to work in a variety of locations covering different function as required by the Business Support Operational Manager.
- Escalate any transport requests outside of the postholders remit.

**Key tasks**
- Attend meetings in order to produce accurate minutes. Liaise with the chair to amend the minutes accordingly.
- Provide detailed, relevant and accurate information and support to customers and employees to inform decision making and support the efficient running of the service.
- Create and amend data including financial information, records and reports using automated software or standard templates to meet data management and service monitoring requirements.
- Carry out a range of technical, clerical, financial or transactional functions accurately to support the successful operation of the team or service.
- Collect and deliver mail, paper records or any small items as instructed by the Business Support Operational Manager on a planned/ad-hoc basis.

**Skills**
- Some knowledge of experience of administrative systems and procedures.
- Hold a current Driving License and be able to meet the needs of the courier aspect of the role.

**Job Types**: Part-time, Temporary contract
Contract length: 3 months
Part-time hours: 14.8 per week

**Salary**: £11.18 per hour

Reference ID: AGY 84



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