Ict Senior Support Officer

4 weeks ago


Chester, United Kingdom LA Recruiters Full time

Our local authority client has a 3-month contract vacancy (with the possibility of extension) for the role of an ICT SENIOR SUPPORT OFFICER details as follows

**Job Purpose**

To assist with the build, provisioning and deployment of the machines across the council's estate. This will require on-site visits travelling to from a base in Crewe and Chester to multiple locations.

**Responsibilities**
- Provisioning and deployment of desktops
- General service support daily, managed with HALO (ITSM)
- Service Requests managed with HALO (ITSM)

**Essential Requirements**
- Must have experience of Technical Desktop tools and management solutions, Microsoft Endpoint Configuration Manager (MECM), Microsoft Windows 10 / 11 operating system, Group Policy configuration and support, Surface / Lenovo devices (hardware) and PublicNetwork (Libraries, Peoples Network).
- Degree level qualification in ICT, or a related field, or equivalent
- Practical experience of supporting the delivery of projects within a local authority setting
- Experience of working with public and private sector partners
- Business intelligence experience
- Experience of delivering one or more of the following: ICT Infrastructure, Applications Development, Network/Technologies/ Data Centres

If you have the necessary experience and qualifications to fulfill this role, please submit your CV ASAP.



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