Room Attendant

2 weeks ago

London, United Kingdom Point A Hotels Full time

**About Queensway**

Queensway Group is a family-owned business founded by entrepreneurs and renowned for its warmth, sincerity, and quality of service. We invest in real estate which we develop into operating business in the hospitality sector, from coffee shops to hotels, residential property, and a members club. The brands we operate include KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place, and the Sloane Club.

With our entrepreneurial approach and extensive network, we can respond to opportunities and drive growth in our businesses. At Queensway, we never stand still, and our agility is key to our success. This, together with our experience in real estate development, means we can effectively transform assets which are then operated by skilled and dedicated teams across the UK, Europe, and East Africa.

**About Point A Hotels**

We are defined by our state of mind, not the state of the market. When we work together, we believe anything is possible. Our strength lies in our ability to think differently and use what we have innovatively. We want to defy the status quo and challenge the leaders in our sector with our brand, products, and service.

In everything we do, we are thoughtful, humble, honest, and true to our values. We deliver heartfelt hospitality to all our guests, no matter their budget.

This approach has been key to our becoming one of the most successful hotel groups, but we need fine folk to help us continue the story and write more of successful paragraphs.

**Job brief**

We are looking for a professional room attendant able of attending to our facilities in Point A Hotel Paddington with integrity and attention to detail.

The goal is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation.

**About the role**

Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing

Ensure all rooms are cared for and inspected according to standards

Protect equipment and make sure there are no inadequacies

Notify superiors on any damages, deficits, and disturbances

Deal with reasonable complaints/requests with professionalism and patience

Check stocking levels of all consumables and replace when appropriate

Adhere strictly to rules regarding health and safety and be aware of any company-related practices

**Requirements**:
Proven experience as a Cleaner or Housekeeper

Ability to work with little supervision and maintain a high level of performance

Customer-oriented and friendly

Prioritization and time management skills

Working quickly without compromising quality

**We will offer you**:

- Attractive salary and bonus structure linked to your and your team’s performance
- Queensway Reward & Recognition Scheme
- Annual Awards Ceremony in London
- Fun, friendly, and supportive work environment
- Professional development and career progression
- Career opportunities across the group including coffee houses and support office
- Great team building initiatives and social events
- Friends and Family Rates at all our properties

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