Workshop Administrator

6 months ago

Basildon, United Kingdom Fleet-Serv Full time

**Job Vacancy - Full time**

**Job Position - Workshop administrator - VMU Basildon**

**Reporting to - Workshop Manager**

**Salary - £25,000**

**Company Background**

Fleet-Serv have been trading for just over 14 years and are one of the forefront suppliers of repair and maintenance services to the UK transport industry, this ranges from HGV, Trailers. light commercials and lifting equipment, maintaining over 10,000 assets on various arrangements, our brand pillars are, Approachable, Reliable, Experience & Expertise. We offer a variety of contracts which can be tailormade to suit our customer’s requirements, our customers include high street retailers, hire companies and independent hauliers, our customers are supported through our own network of mobile engineers and customer-based vehicle maintenance units, in addition to this we have an approved network of service partners who carryout work on our behalf. We are looking for an administrator to assist our busy VMU in Kettering, Northampton.

**Duties & Responsibilities**
- Communicating with customers on work carried out and work completed.
- Supply accurate and timely estimates for necessary work when requested.
- Prepare and maintain documentation.
- Liaising with internal and external customers and suppliers.
- Accepting parts delivery and cross reference parts to order.
- Assist with purchasing of items for maintenance and breakdowns.
- Updating and checking works spreadsheet on a regular basis
- Play a vital role as an administrator supporting our workshop team with a range of professional and high-quality services.
- Provide fortnightly reports to the senior team, through the Fleet-Serv app.
- Management of 3rdparty work, to include raising order numbers and presenting costs to customers.
- Dealing with 3rdparty invoices and queries.
- Raising parts orders via the Fleet-Serv app.
- Any other duties requested by your line manager.

**Working Hours**

Working hours are generally 8am to 4.30pm, Monday to Friday. However, you will need to be flexible at times to ensure we fulfil our customers expectations.

**Skills Required**:
You will need to have,
- Proficient with IT and Microsoft Software packages
- Communication and interpersonal skills
- Customer facing skills.
- Creativity.
- An eye for detail
- Drive and self-motivation.
- Teamwork and the ability to foster good working relationships.
- A flexible approach to work.

**Job Types**: Full-time, Permanent

**Salary**: From £25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Basildon (required)

Ability to Relocate:

- Basildon: Relocate before starting work (required)

Work Location: In person

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