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Service Administrator
4 weeks ago
If you love a spreadsheet & chatting to customers, this is the role for you
We are a busy hydraulic repair company needing an extra person to manage work flow & client relationships. We are looking for a highly competent office administrator / service coordinator to join our friendly aftersales team of two
You will be working alongside the service manager and parallel to the key account service controller, assisting the day-to-day running of the department.
Typical duties will involve;
- Building positive relationships & managing client bookings / job diary
- Use of MS Word, Excel & our online customer database/job management programme (Dragon2000) - familiarisation training will be provided on Dragon2000
- Transferring engineer notes to job logs & customer-facing work summaries
- Compiling customer estimates using Dragon2000 & notes provided by engineers
- Assisting Service Manager with general admin, including maintaining & updating marketing databases
This is a long-term role with the opportunity to grow with the business. This will suit a friendly, self-motivated person who takes pride in their work & wants to deliver their best for our customers.
**Job Types**: Full-time, Permanent
**Salary**: Up to £25,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Expected start date: 26/11/2023
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