Account Handler

6 months ago

Brierley Hill, United Kingdom Gallagher Full time

**Account Handler - SME Insurance** Salary from £23,000 to £25,000 plus additional OTE**

**Summary of the role**:

- These are permanent roles.
- We are based in Brierley Hill with plenty of access to transport links and free onsite parking.
- Our working hours are Monday to Friday 9-5.
- Salary is £23,000 to £25,000 + OTE.
- We have an ongoing structured training programme and a dedicated training team to ensure you have all the support you need to be successful.

**What you’ll be doing**:
In this role, you will be assisting in the renewal process, gathering information and documentation for existing customers concerning renewals and mid-term adjustments. You will follow up on new and existing renewal business quotations as well as identify alternative quotes for customers. You will regularly liaise with third-party insurers, and ensure all data is accurately recorded into the system.
**Skills and experience we’re looking for**:

- 2+ years of telephony-based customer service or administration experience.
- Excellent rapport-building and communication skills.
- Risk awareness with strong planning and analytical skills.
- Upselling skills.

**Benefits**:

- Annual salary of up to £25,000 depending on experience.
- Benefits include 25 days holiday, pension, and life insurance.
- Training opportunities, including classroom training and a buddy scheme to provide support throughout your career with us.
- Progression opportunities.
- Gallagher supports and funds industry qualifications such as the Chartered Insurance Institute Certificate.
- Employee referral scheme.

**About Us**:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive, and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values. A culture driven by our people, over 30,000 strong, serving our clients with customised solutions that will protect them and fuel their futures.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age, and those with caring responsibilities.

We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of the team. Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself.

We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative, and ultimately more profitable business.

Job Reference: GALL00006

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