Customer Assistant

2 days ago


Leek, United Kingdom Leek Building Society Full time

**Location**:Leek (Derby Street) Branch

**Employment type**:Full-time, permanent position.

**Salary**:£20,024 per annum, plus benefits

**Working hours**:35 hours per week, worked to a shift pattern:

- Monday to Friday 08:30am - 16:30pm
- Saturdays 09:00am - 12:15pm to a Rota

**The Organisation**

Leek Building Society is an award winning, highly admired, local mutual building society that is owned and trusted by its members and were on a mission to become even stronger.

Were a great place to work too with a strong sense of family in a recent staff survey, 97% of colleagues said that they were proud to work for Leek Building Society, recommending us as a great place to work. And we want to make things even better.

Were also a socially responsible employer with an unflinching focus on making a positive difference to the lives of our members, employees, and the local community.

Youll be joining the business at a fantastic time of growth, with a transformational investment in our premises, people, and products along with other exciting projects like the launch of our digital platform which will benefit both our staff and members.

If youve a passion for customer service this could be just the opportunity for you

**The Role**

Our Branch Customer Assistants are an essential part of the Society, relied upon to help new and existing members make the most of their savings, buy their dream home and protect whats important to them.

If you love to talk to people and have a passion to deliver an exceptional customer experience, then youll have the opportunity to engage with our members in the branch. From assisting customers with their savings accounts to helping them get on to the property ladder, youll help and support them at every step of their journey.

As part of the branch team, our Customer Assistants work together to get to know our members so that we can ensure they have the products and services they want and need. Talking to our members wont just be through face-to-face and telephone conversations, youll have the opportunity to show off your tech skills by conducting video meetings too.

If all this sounds like something youd thrive at, this could be just the opportunity for you

**Responsibilities**
- Help our members with any support they need in relation to our products and services
- Fulfil member requests on the counter
- Provide exceptional customer service in all member interactions
- Take pride in the appearance of the branch environment, ensuring a warm welcome for our members
- Support the efficient running of the branch through completion of admin tasks

**Requirements**:

- Experience of working in a customer facing environment providing exceptional customer service
- A friendly, energetic communication style with your team and our members
- An ability to show empathy when providing support to our members
- The ability to react positively to changing priorities
- Initiative to identify tasks that need to be completed
- The drive to work hard and contribute to the success of your branch
- Flexibility should you need to support other teams in the branch network

**What benefits are on offer**:

- Competitive salary rates
- 35 hour working week (full-time)
- Contributory Stakeholder Pension Scheme
- Free Bupa health screening
- Minimum of 23 days paid holiday per annum plus bank and public holidays
- Parental Schemes
- Sick Pay guaranteed for 6 months for major illnesses
- Holiday purchase/sale scheme
- Life assurance of 4 times your annual salary
- Employee assistance programme
- Staff discount on insurance products
- Continuous development opportunities
- Were open to discussing working flexibly

If the above sounds like something youd thrive at, wed love to hear from you


  • Customer Assistant

    3 days ago


    Leek, United Kingdom Leek Building Society Full time

    **CUSTOMER ASSISTANT - LEEK BRANCH** **Location**: Leek, Derby Street branch **Employment type**: Part time, permanent position. **Salary**:£18,142 (£20,000 FTE), plus benefits. **Hours per week**: 31.75 hours per week, worked to a shift pattern: - Tuesday to Friday 08:30 - 16:30 - Every other Saturday 09:00 - 12:15 **The Organisation** Leek...

  • Customer Assistant

    7 days ago


    Leek, United Kingdom Morrisons Full time

    **We make morrisons** From a Bradford market stall to the UK’s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own...

  • Customer Assistant

    1 week ago


    Leek, United Kingdom Morrisons Full time

    Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It’s why our customers keep coming back for more. It’s challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly team love going above and beyond to bring our customers...


  • Leek, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** £10.00** - Location - ** Leek** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / Needs to flexi Mon-Sat 8am-7pm** **Sun-8am-5pm** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and...


  • Leek, United Kingdom George’s tradition derby ltd Full time

    GEORGE’S TRADITION - Leek PART TIME UP TO £11 PER HOUR With over 30 years’ experience in the food industry we’ve learnt a lot, but most importantly of all, is that it is our people that have made George’s what it is today! If like us, you care about every detail and are proud of what you achieve, whilst having some fun along the way, then we’d...


  • Leek, United Kingdom George’s tradition derby ltd Full time

    GEORGE’S TRADITION - Leek PART TIME UP TO £10 PER HOUR With over 30 years’ experience in the food industry we’ve learnt a lot, but most importantly of all, is that it is our people that have made George’s what it is today! If like us, you care about every detail and are proud of what you achieve, whilst having some fun along the way, then we’d...

  • Customer Advisor

    6 months ago


    Leek, United Kingdom Boots Full time

    Summary Job Reference: - 209198BR Leek, Derby Street Fixed Term Part-time **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely...

  • Sales Assistant

    7 months ago


    Leek, United Kingdom WHSmith Full time

    **Sales Assistant - WHSmith - Leek** Contract Type: Permanent Working hours: 4 per week plus potential overtime to be flexible throughout the week including Saturday and Sunday Successful applicant must be 18+ years old for Health and Safety reasons As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a...

  • Sales Assistant

    7 months ago


    Leek, United Kingdom WHSmith Full time

    **Sales Assistant - WHSmith - Leek** Contract Type: Permanent Working hours: 4 contracted per week plus potential overtime As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud they’re sharing their...

  • Services Assistant

    7 months ago


    Leek, United Kingdom Sainsbury's Full time

    **Location** - Leek Store, Sainsbury's Supermarkets Ltd Churnet Way, Leek, ST13 8YG **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 236612 **Schedule** Sun 7:30am - Sun 4pm Thu 4pm - Thu 8pm Fri 7am - Fri 3pm - Total hours: 19:30_ Love food, variety and helping...

  • Services Assistant

    7 months ago


    Leek, United Kingdom Sainsbury's Full time

    **Location** - Leek Store, Sainsbury's Supermarkets Ltd Churnet Way, Leek, ST13 8YG **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 227498 **Schedule** Thu 2pm - Thu 6pm Fri 3pm - Fri 10pm Sat 11am - Sat 3pm - Total hours: 14.30_ Love food, variety and helping...

  • Services Assistant

    7 months ago


    Leek, United Kingdom Sainsbury's Full time

    **Location** - Leek Store, Sainsbury's Supermarkets Ltd Churnet Way, Leek, ST13 8YG **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 236302 **Schedule** Sun 10am - Sun 2pm Mon 10am - Mon 3pm Fri 3pm - Fri 10pm - Total hours: 11.5_ Love food, variety and helping...


  • Leek, United Kingdom Peak Wildlife Park Full time

    **About Us** Peak Wildlife Park is a wildlife conservation centre located in the heart of the Staffordshire Moorlands. We are dedicated to the preservation, education, and enjoyment of the world's diverse animal species. Our goal is to inspire our visitors to learn more about the natural world and engage with wildlife conservation efforts. **The Role** We...

  • Catering Assistant

    7 days ago


    Leek, United Kingdom Gather & Gather UK Full time

    **Catering Assistant**: £13,546.00 per annum **Leek**: At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Catering Assistant at CO-OP...


  • Leek, United Kingdom H Meakin & Sons Ltd Full time

    **Bakery/ Butchers shop assistant** working with in a small team producing pastry for pie and sausage rolls. Cooking off products for the shops. Helping with general day it day jobs of cleaning. stocking shop display. Serving customers. **Benefits**: - Company pension - Employee discount Schedule: - Day shift - Weekend availability Ability to...

  • Retail Assistant

    5 days ago


    Leek, United Kingdom Farmfoods Full time

    **Retail Assistant - Part Time, 12 hours.** We are looking to recruit a new retail assistant for our shop in Leek, Staffordshire. We offer a permanent part time position working a variety of shifts, with a minimum of 12 hours worked over 3 days from 7 each week, including weekends. **Pay & benefits**: The amount that you will earn depends on your age: -...


  • Leek, Staffordshire, United Kingdom 14Forty Full time

    Are you a Night Owl looking for a challenging role? We are seeking a Night Security Officer to join our team at 14Forty. As a key member of our security team, you will be responsible for ensuring the safety and security of our customers, staff, and premises during night shifts.The ideal candidate will have excellent communication skills, be able to work...

  • Retail Assistant

    7 days ago


    Leek, United Kingdom Screwfix Full time

    **Overview** You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and...

  • Catering Assistant

    7 days ago


    Leek, United Kingdom Gather & Gather Full time

    £13,546.00 per annum **Leek**: At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Catering Assistant at CO-OP Bank. **Location**: Co...


  • Leek, United Kingdom Rethink Mental Illness Full time

    **Amazing, giving, inspiring** and **awesome** are just a few of the words we would use to describe our volunteers. Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, _t_hen join us here at Rethink...