Customer Account Manager
3 weeks ago
**Client Details**
**Description**
As a Customer Account Manager your key responsibilities will be:
- Be the daily contact with the Key Account's logistic team and to create day to day reporting on stock levels per item to optimise stock levels for all products
- Work together with and support the Senior Key Account Manager to drive sales and profit through the account
- Provide after sales support to the client
- Gather information on assigned client (e.g. company size, needs, pricing, competitive analysis etc.)
- Act as the go to person for all information and data on the client, both from internal and external enquiries
- To help manage all aspects of the commercial negotiations, sales development and customer interface
- Help prepare the customer meetings, the weekly tracker call meeting (in person or by Teams) with the retailer and do a contact report with key next steps and actions
- Assist and create calculations for price setting through a pricing calculation system
- Analyse the sales evolution vs. internal targets whilst also benchmarking against the market trends and identifying new opportunities/ actions
- Reporting customer sales evolution, news and updated Key Account plans
**Profile**
- This could be an ideal first role for a Graduate, or alternatively someone early on in their career looking for a new challenge
- Excellent communication skills both written and verbal
- Analytical ability - PC literate and able to crunch numbers, skilled in MS Office in particular competent in picking up skills using Excel
- Strong interpersonal and influencing skills
- Diplomacy - must be able to handle apparent conflicting interests
- Organised
- Able to commute to Royston on a regular basis
**Job Offer**
A highly competitive salary, excellent benefits and career progression opportunities
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