Customer Service Administrator

3 weeks ago


Royston Hertfordshire, United Kingdom Get Staffed Online Recruitment Full time
Customer Service Administrator Contract:

Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pm Location:

Royston Salary:

£21,255 per annum SUMMARY Our client is committed to provide occupational health and wellbeing solutions for employers across the UK. As an onsite Client Service Advisor, your role will include being on the front line, call handling, providing information, ensuring full customer satisfaction, and providing support and comprehensive product / service information to customers. MAIN OBJECTIVES Working onsite as part of the team providing the occupational health service within their clients' premise and work to promote a culture of customer satisfaction by delivering timely and accurate responses to their customer's needs. Take ownership and work to the highest levels of accuracy and attention to detail to ensure the safe processing of sensitive data. Trained and provided with the tools and technology to respond to their customer's needs, their Client Service Advisors can enjoy working on a variety of tasks throughout the working day with excellent service to their onsite client as the goal. Listening and connecting with both their customers and their internal departments to address customer's needs, their teams are problem solvers, who constantly strive to improve the customer experience. Supporting the onsite operational and clinical teams to ensure delivery of services within contractual agreements.

REQUIREMENTS FOR THIS ROLE Previous customer service skills and experience. Proficient in handling inbound and outbound calls, listening to customers' needs and requests providing helpful solutions to their problems. Proficient use of Microsoft Office and IT Solutions. Diary management experience. Ability to rationalise competing priorities. Confident communicator. Providing services to meet quality assurance targets. Working to and maintaining Internal and external KPI's. Maintaining accurate customer service record.

CORE SKILLS & BEHAVIOURS Problem Solving Skills. Ability to drive own personal performance and development. Managing a complex workload. Attentive Interpersonal skills. Ability to adapt and embrace change quickly and successfully. Communication skills and strong command. Work independently and cooperatively as part of a team. Attention to detail. Understand the priorities of the organisation and translate them into service priorities. Responsible. Well Organised. Professional in appearance and approach. Able to work alone or as a team. Trustworthy and Honest. Calm under pressure. Willing to learn new skills. Efficient. Enthusiastic and Proactive. Possess a positive can-do attitude.

HOW TO APPLY Interested in this Customer Service Administrator opportunity? Click apply and you will be redirected to their recruitment system/website to complete your application.

TPBN1_UKTJ

  • Royston, Hertfordshire, United Kingdom Get Staffed Online Recruitment Full time €21,255

    Customer Service Administrator A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pm Location: Royston Salary: £21,255 per annum SUMMARY Our client is committed to provide occupational...


  • Royston, Hertfordshire, United Kingdom Get Staffed Online Recruitment Full time €21,255

    Customer Service Administrator Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pm Location: Royston Salary: £21,255 per annum SUMMARY Our client is committed to provide occupational health and wellbeing solutions for employers across the UK. As an onsite Client Service Advisor, your role will include being on...


  • Royston, Hertfordshire, United Kingdom Get Staffed Online Recruitment Full time €21,255

    Customer Service Administrator Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pm Location: Royston Salary: £21,255 per annum SUMMARY Our client is committed to provide occupational health and wellbeing solutions for employers across the UK. As an onsite Client Service Advisor, your role will include being on...


  • Royston, Hertfordshire, United Kingdom Get Staffed Full time

    Customer Service AdministratorContract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pmLocation: RoystonSalary: £21,255 per annumSUMMARYOur client is committed to provide occupational health and wellbeing solutions for employers across the UK.As an onsite Client Service Advisor, your role will include being on the front line,...


  • Royston, Hertfordshire, United Kingdom Get Staffed Online Recruitment Full time €21,255

    Customer Service Administrator Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pm Location: Royston Salary: £21,255 per annum SUMMARY Our client is committed to provide occupational health and wellbeing solutions for employers across the UK. As an onsite Client Service Advisor, your role will include being on...


  • Royston, Hertfordshire, United Kingdom Get Staffed Online Recruitment Full time €21,255

    Customer Service Administrator Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pm Location: Royston Salary: £21,255 per annum SUMMARY Our client is committed to provide occupational health and wellbeing solutions for employers across the UK. As an onsite Client Service Advisor, your role will include being on...


  • Royston, Hertfordshire, United Kingdom Get Staffed Online Recruitment Full time

    Customer Service AdministratorContract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pmLocation: RoystonSalary: £21,255 per annumSUMMARYOur client is committed to provide occupational health and wellbeing solutions for employers across the UK.As an onsite Client Service Advisor, your role will include being on the front line,...


  • Royston, United Kingdom Direct Tableware Full time

    **We are looking for a Customer Services Administrator to support the smooth running of our customer orders.** The advertised salary includes a non contractual monthly bonus, based on sales and business performance, of approximately £400 pcm. This is a more varied role than a usual customer services position, working with a small dynamic team who are...


  • Royston, United Kingdom Get Staffed Online Recruitment Limited Full time

    Customer Service Administrator Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pm Location: Royston Salary: £21,255 per annum SUMMARY Our client is committed to provide occupational health and wellbeing solutions for employers across the UK. As an onsite Client Service Advisor, your role will include being on the front...


  • Royston, United Kingdom Get Staffed Online Recruitment Full time

    Customer Service AdministratorContract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pmLocation: RoystonSalary: £21,255 per annumSUMMARYOur client is committed to provide occupational health and wellbeing solutions for employers across the UK.As an onsite Client Service Advisor, your role will include being on the front line,...


  • Royston, United Kingdom Get Staffed Online Recruitment Full time

    Customer Service AdministratorContract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pmLocation: RoystonSalary: £21,255 per annumSUMMARYOur client is committed to provide occupational health and wellbeing solutions for employers across the UK.As an onsite Client Service Advisor, your role will include being on the front line,...


  • Royston, United Kingdom Get Staffed Full time

    Customer Service AdministratorContract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pmLocation: RoystonSalary: £21,255 per annumSUMMARYOur client is committed to provide occupational health and wellbeing solutions for employers across the UK.As an onsite Client Service Advisor, your role will include being on the front line,...


  • Royston, United Kingdom Medigold Health Full time

    Customer Service AdministratorContract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pmLocation: RoystonSalary: £21,255 per annumSUMMARYMedigold Health is committed to provide occupational health and wellbeing solutions for employers across the UK.As an onsite Client Service Advisor, your role will include being on the front...


  • Royston, United Kingdom Medigold Health Full time

    Customer Service AdministratorContract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pmLocation: RoystonSalary: £21,255 per annumSUMMARYMedigold Health is committed to provide occupational health and wellbeing solutions for employers across the UK.As an onsite Client Service Advisor, your role will include being on the front...


  • Royston, Hertfordshire, United Kingdom Get Staffed Online Recruitment Full time €21,255

    Customer Service Administrator Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.Our client is committed to provide occupational health and wellbeing solutions for employers across the UK. As an onsite Client Service Advisor, your role will include being on the front line, call handling, providing information, ensuring full customer...


  • Royston, Hertfordshire, United Kingdom Get Staffed Online Recruitment Full time

    Customer Service Administrator Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.Our client is committed to provide occupational health and wellbeing solutions for employers across the UK. As an onsite Client Service Advisor, your role will include being on the front line, call handling, providing information, ensuring full customer...


  • Royston, Cambridgeshire, United Kingdom Get Staffed Online Recruitment Full time

    Customer Service Administrator Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pm Location: Royston Salary: £21,255 per annum SUMMARY Our client is committed to provide occupational health and wellbeing solutions for employers across the UK. As an onsite Client Service Advisor, your role will include being on...


  • Royston, Hertfordshire, United Kingdom Kameo Recruitment Ltd Full time €30,000

    Kameo Recruitment is delighted to have partnered with a well-established manufacturing company based in Royston to recruit a Customer Services Account Manager (no sales). This is an exciting opportunity to join the Account Management team supporting the team and customers by providing high-performance, sustainable services. This company offers excellent...


  • Royston, United Kingdom Busy Bee Recruitment Full time

    **Customer Service Advisor** **Start Date: ASAP** **Location: Royston, Cambridgeshire** **Hours: Monday - Friday 09:00-17:30** **Salary: £11.50 - £12.50 per hour** **Duration: Ongoing - Temporary** Busy Bee Recruitment are currently assisting with the recruitment of a **Customer Service Advisor**for their client based in Royston,...


  • Hertfordshire, United Kingdom GCS Recruitment Specialists Ltd Full time

    Customer Service Administrator Working for a national highways contractor within their transport hub Perm Role Dealing with members of the public, stakeholders management and the security services Data entry into shared data base and update the company web portal with incident information. Day to day administration and regular contact with repairs teams...