Patient Services

2 weeks ago


Tamworth, United Kingdom Hollies Medical Practice Full time

**Hollies Medical Practice, Tamworth**

**Part time Patient Services team member (Medical receptionist/call handler) (Monday to Friday - to cover hours between 7am - 6.30pm on a rota basis - see example of shifts at end of advert).**

Are you a positive, friendly and professional communicator, both in person and over the phone? If so, you might just be the right person for this role.

We currently have an opportunity to work in our busy patient services teams, where you will be the first point of contact for patients attending the practice and on the phone. We are looking for an excellent communicator, with good IT and communication skills, to join our busy team.

The Hollies is a friendly, high achieving practice based on the edge of Tamworth town centre and provides care to 16000 patients.

You will carry out the duties in the job description, which includes:
**Greeting patients in a friendly manner and responding to their requests**

**Arranging appointments for patients and signposting to relevant services.**

**Answering and dealing with telephone or face to face enquiries**

**Liaising with Doctors, Nurses and other members of the team to provide a quality service for patients**

We require you:
**To be computer literate.**

**To have the ability to communicate effectively and sensitively with staff and patients.**

**To work with confidential and sensitive information.**

**To ensure high levels of accuracy are maintained in all aspects of work.**

**To be confident to work independently and as part of a team.**

**The ability to handle pressure.**

Benefits include:
NHS Pension scheme

Sick pay scheme (after 6 months)

Employee assistance programme

Uniform

Tea and Coffee provided

Annual leave - 25 days plus bank holidays (pro rata), rising to 28 days after 5 years and 30 days after 10 years.

On successful completion of relevant training and demonstration of competence there may be the opportunity to be promoted to a care navigator role.

Please note that this job is based in Tamworth health centre.

Your usual working hours will be Monday 12.00pm - 5.00pm, Tuesday 8.00am - 1.00pm, Wednesday 8.00am - 1.00pm, Thursday 1.30pm - 6.30pm and Friday 12.00pm - 5.00pm.

In addition to standard hours, you will be required to work a reasonable amount of overtime between the hours of 7:00am and 8:00pm in accordance with the rota when necessary to cover colleague holidays, sickness and other absences.

**Job Type**: Part-time

**Salary**: From £10.50 per hour

**Benefits**:

- Company pension
- Store discount

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer/patient service: 1 year (required)

Work Location: In person

Application deadline: 10/02/2024


  • Patient Services

    5 days ago


    Tamworth, Staffordshire, United Kingdom Hollies Medical Practice Full time

    Hollies Medical Practice, TamworthPart time Patient Services team member (Medical receptionist/call handler) (Monday to Friday - to cover hours between 7am - 6.30pm on a rota basisShift details below: Monday and Tuesday : pm, Wednesday: pm, Thursday , Friday pm_Are you a positive, friendly and professional communicator, both in person and over the phone? If...

  • Patient Services

    5 days ago


    Tamworth, Staffordshire, United Kingdom Hollies Medical Practice Full time

    Hollies Medical Practice, TamworthPart time Patient Services team member (Medical receptionist/call handler) (Monday to Friday - to cover hours between 7am - 6.30pm on a rota basis - see example of shifts at end of advert).Are you a positive, friendly and professional communicator, both in person and over the phone? If so, you might just be the right person...

  • Patient Services

    4 weeks ago


    Tamworth, United Kingdom Hollies Medical Practice Full time

    **Hollies Medical Practice, Tamworth** **Part time Patient Services team member (Medical receptionist/call handler) (Monday to Friday - to cover hours between 7am - 6.30pm on a rota basis).** Are you a positive, friendly and professional communicator, both in person and over the phone? If so, you might just be the right person for this role. We currently...

  • Patient Services

    2 weeks ago


    Tamworth, United Kingdom Hollies Medical Practice Full time

    **Hollies Medical Practice, Tamworth** **Part time Patient Services team member (Medical receptionist/call handler) (Monday to Friday - to cover hours between 7am - 6.30pm on a rota basis. Shift details below**: - Monday and Tuesday : 1.30-6.30pm, Wednesday: 12 -5.00pm, Thursday 7 - 12.00, Friday 8 - 1.00pm_ Are you a positive, friendly and professional...

  • Patient Services

    1 day ago


    Tamworth, United Kingdom Hollies Medical Practice Full time

    **Hollies Medical Practice, Tamworth** **Part time Patient Services team member (Medical receptionist/call handler) (Monday to Friday - to cover hours between 7am - 6.30pm on a rota basis).** Are you a positive, friendly and professional communicator, both in person and over the phone? If so, you might just be the right person for this role. We currently...


  • Tamworth, United Kingdom Linnaeus Full time

    **Role**:Patient Care Assistant **Salary**: £22,000 per annum **Location**:Riversmeet Vets, Tamworth and Atherstone branches **Job Type**:Permanent, Full-time **Hours**:40 hours per week **Your role and responsibilities** Riversmeet Vets are looking for a Patient Care Assistant (PCA) to join our fantastic team! PCAs work in all areas of practice and...


  • Tamworth, United Kingdom Dental Beauty Partners Full time

    **Patient Engagement Officer (Dentistry) - Head Office based role in Tamworth** Dental Beauty Partners are excited to be opening a search for a Dental Patient Engagement Officer to join our central admin & sales team who look after our group of 43 dental practices, working out of our office located in Tamworth. **The role will include a variety of tasks...


  • Tamworth, Staffordshire, United Kingdom Linnaeus Full time

    Role:Patient Care AssistantSalary: £22,000 per annumLocation:Riversmeet Vets, Tamworth and Atherstone branchesJob Type:Permanent, Full-timeHours:40 hours per weekYour role and responsibilitiesRiversmeet Vets are looking for a Patient Care Assistant (PCA) to join our fantastic teamPCAs work in all areas of practice and it will be necessary to accept...


  • Tamworth, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    To deliver structured education for people with Type 2 diabetes, predominantly using the Diabetes Education and Self-Management for On going and Newly Diagnosed (DESMOND) model of specialist training, as part of the Diabetes Structured Education for Diabetes Team. The Diabetes Structured Education for Diabetes Team forms part of the trust’s Long Term...


  • Tamworth, United Kingdom Hollies Medical Practice Full time

    **Hollies Medical Practice, Tamworth** **Patient Data Administrator** **(Working Monday to Friday, 37 hours per week. Monday, Tuesday, Thursday and Friday - 8:30am - 5:00pm, Wednesday 8:30am - 4:30pm)** Are you a positive, friendly and professional communicator with excellent IT skills. If so, you might just be the right person for this role. The Hollies...


  • Tamworth, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    Job overview To deliver structured education for people with Type 2 diabetes, predominantly using the Diabetes Education and Self-Management for On going and Newly Diagnosed (DESMOND) model of specialist training, as part of the Diabetes Structured Education for Diabetes Team. The Diabetes Structured Education for Diabetes Team forms part of the trust’s...


  • Tamworth, Staffordshire, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    To deliver structured education for people with Type 2 diabetes, predominantly using the Diabetes Education and Self-Management for On going and Newly Diagnosed (DESMOND) model of specialist training, as part of the Diabetes Structured Education for Diabetes Team. The Diabetes Structured Education for Diabetes Team forms part of the trust's Long Term...

  • Domestic Assistant

    2 weeks ago


    Tamworth, United Kingdom NHS Property Services Full time

    We have a great opportunity for a Domestic Assistant to join our team based in Fazeley Health Centre, Tamworth. This is a permanent position working 6.25 hours per week. The working pattern is Monday to Friday 6.15am until 7.30am. The salary on offer is £20,270.00 per annum. (Pro rata for part time hours). We also offer; 27 days holiday not including...

  • Domestic Assistant

    5 days ago


    Tamworth, United Kingdom NHS Property Services Full time

    We have a great opportunity for a Domestic Assistant to join our team based in Fazeley Health Centre. The salary on offer is **or £22,383.00 **(Pro rata for part time hours). **This is Permanent part time position working 6.25 hours per week.** The working hours are **Monday-Friday 6.15am-7.30am** **No DBS Required.** We also offer; 27 days holiday not...

  • Domestic Assistant

    5 days ago


    Tamworth, Staffordshire, United Kingdom NHS Property Services Full time

    We have a great opportunity for a Domestic Assistant to join our team based in Glascote Health Centre.The salary on offer is £20,668.18 per annum. (Pro rata for part time hours).This is part time 9 month fixed term contract working 11 hours per week. The working pattern will be 17.48pm-20.00pm Monday-Friday.No DBS required.We also offer; 27 days holiday not...


  • Tamworth, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    The Post holder will be responsible for providing administrative support to the Community Musculoskeletal Services Tamworth and Lichfield including updating clinical systems, supporting with waiting list management, stock management, equipment ordering, photocopying, taking telephone calls and liaising with members of the public to book appointments/deal...


  • Tamworth, United Kingdom CARE Fertility Full time

    As a Patient Services Advisor (or Central Carepals Patient Advisor as we’ll call you) you’ll be instrumental in guiding patients through their treatment journey at Care Fertility. You’ll provide support and guidance to our patients at every stage of their journey, arranging appointments, signposting to other Care services, raising quotations and...


  • Tamworth, United Kingdom CARE Fertility Full time

    As a Customer Services Advisor you’ll be instrumental in guiding people on their journey to become patients at Care Fertility. People will call in with queries, looking for information; they want to know more about who we are and what we offer. That’s where you come in, you’ll talk to them about treatments, what they involve, how long they take, what...

  • Podiatrist

    18 hours ago


    Tamworth, United Kingdom Footsteps Podiatry Services Limited Full time

    FULL OR PART TIME PODIATRISTApply fast, check the full description by scrolling below to find out the full requirements for this role.Join our team as a Podiatrist at Footsteps Treatment Clinic in Tamworth, Midlands, Staffordshire. Are you passionate about podiatry and committed to realising your full potential in your chosen profession? If so, we have an...

  • Security Officer

    3 weeks ago


    Tamworth, United Kingdom Carlisle Support Services Full time

    **Full Job Description** **Do You Want To Make A Difference?** **Are You Ready For Your Next Challenge?** **Ability to commute to...** - **Swadlincote, DE12 8AA: reliably commute or plan to relocate before starting work (required)** Here at Carlisle Support Services we deliver on our promises through the work of our excellent staff and therefore, if you...