Customer Service Assistant

7 months ago


Batley, United Kingdom Brass Works Ltd Full time

**Customer Assistant Duties**
- Handle customer complaints
- Sell relevant products and services
- Build customer satisfaction
- Direct calls appropriately to other departments
- Collaborate with the team and meet daily quotas

**Customer Assistant Requirements**
- Excellent written and verbal communication skills
- Previous experience in a customer service or sales role
- Computer proficient with CRM experience
- Able to work as part of a team
- Multitasker with problem-solving skills and a polite telephone manner

**Job Types**: Full-time, Temp to perm
Contract length: 3 months

**Salary**: £16,747.42-£24,118.59 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Tips

Ability to commute/relocate:

- Batley: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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