Heat Network Tariff Administrator

6 months ago

London, United Kingdom Insite Energy Full time

Established in 2009, Insite Energy is a dynamic, fast-growing utility services company that provides services to distributed energy schemes in the UK, particularly district heating schemes. The services provided include metering & billing, installation (and retrofit) of pay-as-you-go equipment and ongoing maintenance.

We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating.

With under 70 current employees, we are small but mighty, delivering more by working together. If you have the requisite skills and experience, share our passion for wowing customers and clients, and are an energised self-starter, we would love to welcome you on board our team

**Purpose of the Role**

The Heat Network Tariff Administrator is a key member of the Energy Management team and plays a pivotal role in providing comprehensive tariff related support to our clients. Reporting to the Energy Manager, this role combines client relations with supporting internal departments.

This role is ideal for a proactive and detail-oriented professional with excellent analytical skills, data inputting and a proactive approach to problem-solving.

**Duties & Responsibilities**
- Working closely with, and supporting, the Energy Manager
- Gathering data from internal software systems and through stakeholder client engagement and communication.
- Reviewing financial and efficiency performance of Heat Networks.
- Calculating predicted operating costs and tariffs designed to recover costs.
- Communicating calculations, risks & recommendations with a range of clients via meetings and supporting them in understanding these factors.
- Actively understanding and staying up to date with any changes to the heat network regulatory requirements relating to tariffs and efficiencies.
- Assisting with communicating tariff changes to customers through agreements with clients.
- Data input across various internal/external platforms and systems once rates have been signed off.
- Efficiently tracking and reporting progress/risks of tasks assigned.
- Acting as 1st line support for any client enquires received via the client portal.
- Working alongside account managers to provide support and ad-hoc reporting where required

**Requirements**:
**Essential skills and qualifications**:

- Advanced Excel and Microsoft Office skills.
- Experienced in data input.
- Excellent attention to detail and eye for accuracy.
- Mathematical / analytics expertise.
- Excellent interpersonal skills and a confident verbal and written communicator, with an ability to communicate effectively with a broad range of stakeholders.
- Excellent time management skills and the ability to prioritise work.
- Ability to deliver clear, concise, and accurate information within a prescribed format and effectively communicate data to the client.
- Ability to think outside the box, a good problem solver.
- Uses initiative within the guidelines of agreed processes.

**Desirable but not essential**:

- Degree educated in a relatable field (data/finance).
- Experience in tariff administration or a similar role within the energy industry.
- Familiarity with regulatory requirements in the heat network sector.

**Working Location & Hours**

Based in our London office EC2A 1NT with remote working and occasional travel to Insite’s offices for face-to-face meetings.

37.5 hours per week.

**Benefits**
- £32,000 per year, depending on knowledge & experience.
- 20 days holiday per year + English bank/public holidays, pro-rata for part-time working.
- Pension matched at 4%.
- Employee online Wellbeing Centre + access to a free & confidential Employee Assistance Programme
- Employee discounts & deals scheme on a range of products & services
- Relaxed dress code
- DO RIGHT WITH INSITE - Our Corporate Social Responsibility Programme provides our employees with up to 2 days of paid time off per year to engage with company volunteering initiatives
- Vibrant company to work for, great culture
- Regular Social Events, including a Summer Party and Christmas Party

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