Deputy Head of Dental Service

5 months ago

Middleton, United Kingdom Bridgewater Community Healthcare NHS Foundation Trust Full time

**Governance**: Be a highly visible champion for appraisals, PDR, Mandatory Training Compliance, and clinic utilisation. Work closely with the Clinical Managers/Dental Nurse team Managers & Head of Dental Service (GM) to ensure there are high quality governance arrangements in place for the GM sector including producing monthly reports/monitoring spreadsheet for the Finance, Workforce and Performance Group. Monitor, review, and promote patient satisfaction surveys. Promote a culture of learning from critical incidents and ensure this is reflected in our local practice.

Understand the Trust clinical outcomes and respond to outlying performance issues. Take account of national developments relevant to the Dental network and dental system. Ensure maintenance of confidentiality standards within our appraisal systems and/or investigations records. Planning: To lead and be responsible for obtaining and analysing highly complex or contentious information to produce business cases, business models and detailed project plans for the development of services and quality and to project manage those opportunities accordingly.

Design and implement plans for the Trust that consider strategic Trust objectives and short-term, medium-term, and long-term priorities and challenges. Work with the Head of Dental Service (GM) to design and implement workforce plans particularly in recruitment of clinicians, and support staff. Contribute creative solutions to the recruitment and retention of Dentists, Dental Nurses, administrative and support staff. Take responsibility for day-to-day direction of the work of the Greater Manchester Dental team and work streams to meet agreed objectives, targets and deadlines as documented in the work programme.

**Service Development**: Lead on the development of Standard Operating Procedures/ Business processes and Memoranda of Understanding, ensuring timely reviews and ongoing compliance in accordance with the terms of the contract. Lead on organisational change as required by the needs of the service. Support the dentists and dental nurses as appropriate, in ensuring staff within the network meet the requirements of good clinical and operational governance with accurate understanding and reference to the Trusts Policies. Strategy and Policy: Remain up to date with national agendas relevant to the Dental Team and help translate them into local plans.

Participate in development of corporate policies and strategies and interpretation of Trusts Vision and translate into action plans. Ensure that guidance from external organisations, e.g. General Dental Council, Care Quality Commission etc; is embedded in our operational practice. Leadership and Management of Staff: Ensure a regular physical presence across the Greater Manchester Sector to provide appropriate leadership/support.

Lead to ensure performance review and feedback systems are implemented/in place for GM sector, including annual PDRs. Ensure staff training and development takes place. Ensure the recruitment and retention of staff with the required competences to meet service requirements. Responsibility for Financial & Physical Resources: Supporting the Head of Dental Service (GM) with budget management and controls, working closely with the Trusts Finance team.

Making recommendations to senior management as required. Monitor budgets for the GM Sector, including responsibility for ensuring compliance with budget limits. Responsible for managing the directorate within allocated resources. Act as authorised signatory for project equipment and materials to support the directorate.

**Communication**: To maintain effective, constructive, and appropriate communications on behalf of the Head of Dental Service (GM) with a broad range of stakeholders. This post must make an impressive and efficient impact in terms of external and internal relationships both within the Trust and other regional and national organisations. Provide and receive complex, confidential, and sensitive information on behalf of the Head of Dental Service (GM). Communication with internal and national colleagues, for example Department of Health, offices of local MPs, Clinical Commissioning Groups, other NHS Trusts, other academic institutions, and private healthcare providers.

Required to relay and explain complex system information to a range of lay, managerial and clinical audiences. Attend Trust committee meetings on behalf of the Head of Dental Service (GM). Risk: Work closely with clinicians/support staff within GM Dental Sector to minimise risk throughout sector. Identify and report any incidents.

Monitor trends in incidents within thin the GM Sector. Ensure action plans within the sector are in place to monitor improvement needs related to incidents, internal and external reviews. Reports: Produce monitoring reports as required to support Head of Dental Service (GM). Report on a regular basis to the Head of Dental Service (GM) and provide regular detailed report

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