Ict Technical Support Co-ordinator

1 month ago


Derry, United Kingdom University of Ulster Full time

ICT Technical Support Co-Ordinator**Role**: ICT Technical Support Co-Ordinator**Department**: Digital Services**Grade**: Grade 6**Responsible to**: Head of Customer Services and Support**Campus**: Derry~Londonderry**(Permanent / Full-Time)**

**Job Purpose**
- The post holder is responsible for delivering advanced ICT 2nd level technical support, with a primary focus on ensuring operational readiness within professional services departments and campus teaching/meeting spaces. The role requires surpassing expectations by demonstrating proficiency in IT systems and a strong understanding of the University's current computing technologies.- Responsibilities involve developing operational processes and procedures, implementing IT policies as directed, and offering extensive support for staff and student systems, classrooms, and videoconferencing in accordance with established IT service management standards. The role places significant emphasis on adept call management, ensuring prompt and efficient resolution of incidents and service fulfilment, providing regular updates to customers, and maintaining regular communication with multidisciplinary teams.- Key aspects of the role include actively participating in user training and taking a leadership role in technically oriented project work. Operating autonomously, the position involves trend analysis and engagement in continual service improvement activities, contributing to the enhancement of the University's digital provision and ensuring an excellent customer experience.-
**We may create a 12-month waiting list for same or similar roles within the Department / Faculty. The University reserves the right to extend the waiting list across the University if required for certain posts.**

**Closing date: 2nd May 2024 at 23:30**

**Job ID**:

- 027342**Location**:

- Magee**Close Date**:

- 02-May-2024



  • Derry, United Kingdom University of Ulster Full time

    School Administrative Co-ordinator - School of Nursing & Paramedic Science**Role**: School Administrative Co-ordinator**Department**: School of Nursing & Paramedic Science**Grade**: Grade 6 - £31,414 - £37,119**Responsible to**: School Administrative Officer**Campus**: Derry~Londonderry**(Full-Time, Permanent)** **Job Purpose** - The post holder will be...


  • Derry, United Kingdom Owen Mor Care Centre Derry Full time

    Job Overview: We are seeking a highly motivated and organized individual to join our team as an Events & Activities Co Ordinator at our Dementia Care Centre Owen Mor. As the Activities director, you will be responsible for planning, coordinating, and implementing a variety of engaging activities for our clients & guests. This is a dynamic role that requires...


  • Derry, United Kingdom University of Ulster Full time

    Project Co-ordinator - Smart Manufacturing Data Hub**Role**: Project Co-ordinator - Smart Manufacturing Data Hub**Department**: School of Computing, Engineering and Intelligent Systems**Grade**: Business Support Grade 6 (£30,636 - £36,352)**Responsible to**: Principle Investigator**Campus**: Magee**Fixed-term until 31st March 2025 / Full-time** **Job...

  • Key Worker

    4 days ago


    Derry, United Kingdom 21 Training Ltd Full time

    **Role**: GROW Key Worker **Hours**: 4 day week (Mon-Thur.) 8am - 5pm or 8.30am - 5.30pm **Location**: Office base Derry or Strabane office **Responsible to**: GROW Partnership Co-Ordinator **Job Purpose**:Working alongside colleagues in the GROW team in 21 Training you will be responsible for recruiting and supporting economically inactive participants...

  • Admin Support Officer

    1 month ago


    Derry, United Kingdom Conexus Recovery Full time

    Conexus Recovery & Field Services provides specialist Field services to our clients across the Utility and Banking Finance Sectors. Conexus Recovery & Field Services is looking for an Admin Support Officer to assist our doorstep agents in ROI & Northern Ireland. We are looking for a self-motivated individual who has a good eye for detail and most...

  • Admin Support Officer

    1 month ago


    Derry, United Kingdom Conexus Recovery Full time

    **ADMIN SUPPORT OFFICER** **Start Date: To be determined. Location: Derry/Londonderry Office** Conexus Recovery & Field Services provides specialist Field services to our clients across the Utility and Banking Finance Sectors. Conexus Recovery & Field Services is looking for an Admin Support Officer to assist our doorstep agents in ROI & Northern...

  • Admin Support Officer

    4 weeks ago


    Derry, United Kingdom Conexus Recovery Full time

    **ADMIN SUPPORT OFFICER** **Start Date: To be determined. Location: Derry/Londonderry Office** Conexus Recovery & Field Services provides specialist Field services to our clients across the Utility and Banking Finance Sectors. Conexus Recovery & Field Services is looking for an Admin Support Officer to assist our doorstep agents in ROI & Northern...


  • Derry, United Kingdom Brook Street Full time

    Brook Street Recruitment is working with our client in Londonderry to recruit a new full time and permanent Maintenance Administrator/Coordinator Reporting to the Maintenance manager, the Maintenance Administrator/Coordinator will provide general technical and administrative support to the Maintenance department. They will be responsible for a range of...

  • Administrator

    4 weeks ago


    Derry, United Kingdom 3D Personnel Ltd (Multi-Sector) Full time

    **Administrator** **Ref. VAC-13023** **Full-Time Derry** **Salary Negotiable** We are recruiting for/on behalf of a leading property development firm who has grown over the years to become one of the leaders in their sector, they have an exciting opportunity for to join their high performing and successful team. **Key Accountabilities** - The core purpose...

  • Process Engineer

    1 week ago


    Derry, United Kingdom Brook Street Full time

    Brook Street Recruitment is working on behalf of our client in Derry/ Londonderry to recruit a new full time and permanent Process Engineer This is an excellent chance to join a well-known business who have been in operation for many years, and they offer excellent working conditions and excellent career opportunities. The primary responsibilities of the...

  • Property Management

    1 month ago


    Derry, United Kingdom Property Link Ltd Full time

    **About us** Property Link Ltd is a small business in LONDONDERRY. We are professional, agile, innovative, and our goal is to Implement and maintain an excellent work environment, while offering to our landlords and tenants the best possible service.. Our work environment includes: - Modern office setting - Growth opportunities **PROPERTY LINK** **JOB...

  • Property Management

    1 month ago


    Derry, United Kingdom Property Link Ltd Full time

    **PROPERTY LINK** **JOB DESCRIPTION** **JOB TITLE**:Property Management & Admin Assistant (PMA) **RESPONSIBLE TO**:Property Manager **HOURS/DAY OF WORK: 30 hrs** **Pay scale National Minimum Wage** **LOCATION**:38 Clarendon St **KEY PURPOSE** This is an exciting new post created to support the running of very busy letting agency, situated in city centre....


  • Derry, United Kingdom Learning Pool Full time

    **Wherever you find ambitious companies investing in their people, you’ll find Learning Pool** Learning Pool is among the fastest growing e-learning companies in the market, servicing more than 1400 customers and 5 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders, using...


  • Derry, United Kingdom Advance Recruitment Full time

    **ob description** **Job description based Inishowen salary 27145 euros** Our Client provides a comprehensive range of supports and services to adults with learning / intellectual disabilities through a network of community-based projects in Co. Donegal. The **Client Services Support Worker** will provide direct support and assistance to the **Client...

  • Process Engineer

    4 days ago


    Derry, United Kingdom Brook Street Full time

    Brook Street Recruitment is working on behalf of our client in Derry/ Londonderry to recruit a new full time and permanent Process EngineerThis is an excellent chance to join a well-known business who have been in operation for many years, and they offer excellent working conditions and excellent career opportunities.The primary responsibilities of the...


  • Derry, United Kingdom Learning Pool Full time

    Wherever you find ambitious companies investing in their people, you’ll find Learning Pool Learning Pool is among the fastest growing e-learning companies in the market, servicing more than 2000 customers and 6 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders, using pioneering...


  • Derry, United Kingdom Learning Pool Full time

    Wherever you find ambitious companies investing in their people, you’ll find Learning Pool Learning Pool is among the fastest growing e-learning companies in the market, servicing more than 2000 customers and 6 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders, using pioneering...


  • Derry, United Kingdom Learning Pool Full time

    Wherever you find ambitious companies investing in their people, you’ll find Learning Pool Learning Pool is among the fastest growing e-learning companies in the market, servicing more than 2000 customers and 6 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders, using pioneering...


  • Derry, United Kingdom Platinum Recruitment NI Ltd Full time

    _**Job Title : Band 3 Contracts Administration**_ - **Location : Altnagelvin**_ - **Duration : Temporary**_ - **Rate: £11.11p/h**_ - **Hours : 37.5hp**_ **MAIN DUTIES & RESPONSIBILITIES** 1 Processing of invoices via the FPM system, completing goods checked, price checked and distributing to Estates Officers for approval. 2 To provide administration of...

  • Clerical Officer

    19 hours ago


    Derry, United Kingdom Brook Street Full time

    Brook Street are working with our Client looking for an experienced Clerical Officer Our client is looking for an experienced Clerical Officer to join their team based in L/Derry This role is temp ongoing Monday - Friday (Apply online only) In this role your duties would include : -telephone duties, customer service to a high standard. -Inputting data,...