Field Support Supervisor

3 months ago

Barnsley, United Kingdom Home Instead Full time

Company Description

An exciting opportunity has arisen for a 2 x Full-Time Field Support roles in our Barnsley Office to support exciting growth within our organisation.

**We would encourage the successful applicant to undertake a Diploma qualification as part of your Learning & Development journey at Home Instead, for which we would provide full support and mentoring.**

**Company Description**

Our office was established in 2006 and our mission is to brighten lives and give our Clients a sense of purpose, wellbeing & worth in the safety of their own home. This role will play a vital part ensuring that our Clients receive the best in class quality care and Care Professionals receive the best possible support.

We pride ourselves on unrushed, person-centred care in our Client's own home... our Care Professionals are matched to the needs of our Clients to ensure we are providing the type of care which we would wish for our own loved ones.

**Job Description**:
**The role of Field Support Supervisor / Care Professional**:
Based at our Barnsley Office, Huddersfield Road, Barnsley Town Centre.

**Full-Time Permanent Contract - Progression Opportunity**

The Field Support role is a full-time 37.5 hour Contract which consists of various tasks including Care Professional supervision, care quality monitoring, Client support, office administration, on-call weekend rota and Care Professional duties, ensuring an excellent service and standard of care to our Clients in the Barnsley area. It is a varied role where you will get to experience and learn all about various elements of a Client and Care Professional's journey at Home Instead.
- 5 days per week office/field based
- 37.5 hours guaranteed.
- Weekend Office working on a rota basis (currently 1 in 4 weekends) - with 2 days taken in lieu the week before or after
- On-call evening duties on a rota basis (currently 1 in 10 weekends)
- Care Professional duties where required for the business' need
- Availability to work alternate weekends when Client need requires (days to be taken in lieu).
- Flexibility to work various shift patterns and schedules is a key element to this rewarding role.

**Competitive salary and attractive benefits package including -**
- Discretionary Bonus
- Westfield Enhanced Package
- Parking
- Paid Travel Expenses
- Full Training Provided
- Progression and career development path

**Qualifications**:

- ** Full driving license/access to own vehicle**:

- ** Flexibility with an emphasis on exceptional quality of care**:

- ** Experience of providing a quality care service**:

- ** Ability to coach and mentor Care Professionals**:

- ** Some administration experience is desirable**

Additional Information

If you have a passion for caring and the motivation to help us change the face of aging, we would love to hear from you.

Home Instead is leading the way in providing non-medical care, home help & companionship servicesand we’re passionate about the quality of the services we deliver.

This vitally important and rewarding role in the local community offers the opportunity to be part of an enthusiastic and supportive team in an award winning professional environment where it’s recognised that satisfied well-supported Care Professionals and clients are the key to business success.

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