Customer Service Advisor

3 weeks ago


Castleford, United Kingdom Juice Personnel Full time

Customer Service Advisor- Key role information
- Date added: 02-03-23
- Hours: Monday to Friday, 9 am to 5 pm
- Wage: £10.50 p/h
- Sector: Commercial
- Location: Castleford

**An exciting opportunity...**:
**Customer Service Advisor**:
Juice Personnel ltd are currently recruiting for Customer Service Advisor based at a long-standing client based in Castleford.
Our client is well-respected and recognised business which takes great pride in offering a personal and professional, same day and overnight courier service in the Wakefield Postcode Area and Sameday Courier throughout the UK.

They have an excellent record of continuous growth and expansion, along with a nationwide customer base.

**Could this be you?**:
**Keep Looking**:
**The Role**:

- Efficiently process and manage customer collection requests and bookings
- Perform ad-hoc data analysis using internal and external data to support both management and own decision making
- Accountability to meet individual and team KPI’s
- Effectively communicate all service issues to customers
- Provide collection information to our customers and any other documentation/information required
- Work directly with major retailers to feedback on and execute solutions to logístical issues
- Liaise with transport planning department to optimise collection/delivery capacity
- Working with internal and external stakeholders to resolve claims/delivery disputes
- Aiding in the completion of other departmental work to ensure efficiency and effectiveness of the department as a whole to ensure great customer service is continually maintained

**About You**:

- Previous customer service experience (not essential)
- Ability to collate large data sets and perform ad-hoc data analysis
- Excellent communication skills both written and verbal
- Ability to stay calm in pressured situations
- Excellent PC skills, specifically MS Excel with use of advanced formulas
- A positive attitude with a willingness to continuously learn

**Benefits**:

- 25 days holiday
- Training plan
- Free parking
- Career progression
- Really nice working environment



  • Castleford, United Kingdom First Choice Recruitment, Wakefield Full time

    *Role: Customer Service Advisor* *Temp to Permanent* *Location: Castleford WF6* *Monday to Friday - 8am -5pm (40 hours)* *£ 22,000* We are looking for an enthusiastic person to work for our well-established client who is a distribution company based in Castleford. You will be working as part of a small team in a fast-paced Business Environment, where...


  • Castleford, United Kingdom Reed Business Support Full time

    Customer Service Advisor 22k-Castleford My client based in Castleford is looking for a customer focussed individual to join their Customer Service Team. The overall objective of the Customer Service Team is to support end users, service providers, engineers, retailers, distributors and clients. The Customer Service Advisor must provide a level of support...


  • Castleford, United Kingdom Venatu Full time

    **Automotive Service Advisor** **Salary: OTE** £28,300 - £30,000 + bonus **Location**:Heathrow **Shifts**: Day shifts **Contract**: Permanent - **HYBRID WORKING - 2 days in the office, 3 days working from home**_ Days = Mon - Fri (8.30am - 5.30pm) Are you currently working as a Customer Service Advisor and are fed up with being undervalued at your...


  • Castleford, United Kingdom Certas Energy UK Limited Full time

    Are you a Customer Service or Sales Advisor looking for a new challenge? We are looking for Customer Service and Sales Advisors to join our vibrant domestic fuel sales team based in our Castleford  office. This is a temporary Part-Time position, working 27 hrs per week. **As a Customer Sales Advisor for Certas Energy you’ll have access to**: -...


  • Castleford, United Kingdom Jewson Full time

    **Do you enjoy delivering first-class customer service?** **Are you proactive, friendly, and buzzed by interacting with people?** If yes, Jewson **Castleford** is looking for an enthusiastic and proactive **FLEXI PART-TIME** **Customer Sales Advisor.** **Competitive Salary + Pension + Life Assurance + Private Medical + 31-days holiday per year (pro rata...


  • Castleford, United Kingdom Jewson Full time

    **Do you enjoy delivering first-class customer service?** **Have you got a previous experience in **the **building industry AND/OR building merchant?** **Are you proactive, friendly, and buzzed by interacting with people?** If yes, Jewson **Castleford** is seeking an enthusiastic and proactive **Senior Customer Sales Advisor.** **Competitive Salary +...


  • Castleford, United Kingdom Jewson Full time

    **Do you enjoy delivering first-class customer service?** **Have you got a previous experience in **the **building industry AND/OR building merchant?** **Are you proactive, friendly, and buzzed by interacting with people?** If yes, Jewson **Castleford** is seeking an enthusiastic and proactive **Senior Customer Sales Advisor.** **Competitive Salary +...


  • Castleford, United Kingdom Gravity Customer Service Centre Full time

    Gravity Active Entertainment is looking for a Customer Excellence Champions to join our growing team. **Who are Gravity ? why work for us?**: Gravity are a leading premium active entertainment experience with sites across the UK & internationally. This is a fun and rewarding customer-facing role where you will provide a friendly and enthusiastic service,...


  • Castleford, United Kingdom Jewson Full time

    At?Saint-Gobain?we pride ourselves on being?innovative,?customer focused, agile, open and?engaging and entrepreneurial. We are?also?proud to have been named a 'Top Employer' for 7 consecutive years.?If?you're?passionate about?working with people,?you're?ableto put your customer first,?and?you?want to know what it's like to work for a top employer that is...


  • Castleford, United Kingdom Gravity Customer Service Centre Full time

    **Who are Gravity ? why work for us?**: Gravity are a leading premium active entertainment experience with sites across the UK & internationally. This is a fun and rewarding customer-facing role where you will provide a friendly and enthusiastic service, creating an amazing entertainment experience for all our customers. **Main Purpose of the Job**: You...


  • Castleford, United Kingdom TotalEnergies Marketing UK Limited Full time

    We are currently looking for an ambitious and experienced customer service advisor to join our team based in Ferrybridge**. **This role is based at our Lubricants plant where you will join a team of 8 in supporting the Sales Managers and their Area Business Managers in delivering the sales strategy of the channel, and providing bespoke customer support in...

  • Customer Advisors

    2 weeks ago


    Castleford, United Kingdom Pavers Full time

    We have part time Customer Advisor opportunities to join our Pavers team in Junction 32 Shopping Village, Glasshoughton on 8 hours per week contracts. You’ll need good availability as the roles will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive**...

  • Customer Advisor

    2 days ago


    Castleford, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team in Junction 32 Outlet, Castleford, on an 8 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who...


  • Castleford, United Kingdom Kemp Recruitment Full time

    Published- February 16, 2023- Location- Castleford, United Kingdom- Category- Plant Hire/Maintenance- Job Type- Full-time- Salary- £30000 - £35000 per annum**Description**: **Vehicle Service Advisor** **Location: Castleford** **£30,000 - £35,000 Basic** Our client is looking for an experienced Service Advisor in the Castleford Area. Service Advisor Job...


  • Castleford, United Kingdom Gas Fast Full time

    **Customer Service Advisor** **We’re Hiring!** Our company is growing really fast, so we’re now looking to expand our Head Office team. If you’re good at talking to people and have an excellent attention to detail, then you’re the sort of person we’re looking for! **About Solar Fast** We help protect the environment, by making it easier for...


  • Castleford, United Kingdom Yorkshire Building Society Full time

    **_If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including:_** **Flexibility** - We offer a range of flexible working options without unsocial hours, which can...

  • Service Advisor

    5 days ago


    Castleford, United Kingdom Pybus Recruitment Full time

    **Job: Service Advisor** **Location: Castleford, WF10** **Salary: Basic £24,310 + Bonus** **Hours 45 per week **12 Month Fixed Term Contract** Our clients Mobile Service vans have unprecedented coverage and availability acros the UK, meaning they can be sure their customer vehicles will be serviced by fully trained technicians from their customer home...

  • Service Advisor

    3 weeks ago


    Castleford, United Kingdom Peter Ambrose (Castleford) Ltd Full time

    As a Service Advisor working at Peter Ambrose Peugeot, you will be responsible for delivering the highest level of customer experience. Ensuring you are fully prepared for our customers visits, you will ensure that every aspect of their visit is catered for in a positive and professional manner. We are looking for a driven, self-motivated and friendly...

  • Service Advisor

    2 weeks ago


    Castleford, United Kingdom TrustFord Full time

    Department: - Aftersales, Service Advisor**Location**: - Castleford, West YorkshireSalary Range: - Hourly rate from £11.67 plus bonus, 33 days holiday, Life Assurance and other great Company benefitsContract Type: - Permanent **"I didn't have to know how engines worked - knowing how people worked was enough.”** Join us at the world's largest...

  • Service Advisor

    4 weeks ago


    Castleford, United Kingdom Pelican Engineering Full time

    **About Us**: Pelican Bus & Coach is the UK and Ireland importer and distributor for YUTONG Buses and Coaches. Based near Leeds, it is wholly owned by Pelican Engineering Co. Ltd which was established in 1919 and has traded continuously since that date. Pelican is a successful family business with over 170 employees across multiple sites and are committed to...