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Sheffield, Sheffield, United Kingdom 360 Resourcing Solutions Full time{"title": "Assistant Manager Opportunity", "description": "Job OverviewWe are seeking a driven and dynamic Assistant Manager to join our Sheffield showroom, working with a leading innovator in tile, kitchen, and bath solutions.In this full-time role, you'll support the Showroom Manager in driving sales, maintaining high service standards, and delivering...
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Assistant Showroom Manager
4 months ago
**About us**
Porcelanosa is a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, as a company we aspire to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement,uncompromising quality, technologically superior products and dependable services to its clients.Porcelanosa was founded over 40 years ago since then we have had incredible growth and today our global presence extends to over 140 countries through more than400 company owned showrooms, distribution centres and an extensive network of independent distributors and retailers. We are a high regarded and respected supplier that specialise in quality floor coverings, sanitary ware and kitchens selling into the constructionand retail markets across Europe and the World since 1973.
**Job Outline;**
As the Assistant Manager your role will be to support the Showroom Manager and the team in their day to day operations to continue the promotion of all Porcelanosa products to meet the customer requirements and expectations whilst ensuring service levelsare maintained to the highest standards.
**Key skills and responsibilities of the role;**
- Maintaining the operation of the showroom through the continued compliance to corporate operating procedures, policies and standards.
- Maintain communication channels between the team and Area Manager as appropriate to ensure staff and operational issues are raised and addressed.
- To assist in the showroom layout, merchandising and general appearance.
- To ensure the showroom is appropriately staffed to meet the service levels expected and required by our customers and visitors.
- To ensure staff are fully conversant with current product ranges.
- To effectively and sympathetically resolve any customer complaints immediately they arise within the showroom.
- To have a good personal knowledge of the immediate market trends and ideas that influences store merchandising and operation.
- To be vigilant at all times to protect the company’s assets from shoplifters and fraud and take appropriate action as and when it arises.
**Personal Attributes;**
- Proven ability to develop and manage staff
- Smart personal appearance
- Clear and positive communicator with good leadership and influencing skills
- Relevant experience with face to face Customer sales in a similar environment or possesses the underlying traits to fulfil this role.
