Engagement Manager

3 days ago

Nottinghamshire, United Kingdom Dovetail & Slate Full time

**Engagement Manager**:

- **Reports to**: Commercial Director
- **Location**: Based in either Nottingham or Derby on a hybrid working basis. Will include travel between both locations and in around the East Midlands.
- **Salary**: up to £37,250
- **Type**: Strict 35 hours per week

Dovetail and Slate are recruiting on behalf of a leading training provider based in Nottingham & Derby.

Our client has a big work-life balance focus and has benefits such as a strict maximum 35-hour week, early finishes on Friday and development opportunities.
The organisation provides a range of employment related training including Full Time Programmes, Apprenticeships, Employability, Adult Learning Loans and work experience opportunities for adults and young people from diverse backgrounds, that will enhance individuals'employment potential and qualifications.

**Role Purpose**
- Effectively lead and manage the engagement team to ensure all sales and recruitment targets are met across all programmes.
- Ensure social media activity is dealt with in a professional and timely manner.
- Work with the Commercial Director to develop and maintain an overall sales strategy to meet the budget for learners across all programmes.
- Motivate, develop and coach staff to enable them to work efficiently and achieve sales and recruitment targets.
- Work with sales and recruitment team to support them to develop their own sales strategies to target employers and learners and achieve individual and overall targets.
- Lead by example by building up and managing a caseload of own sales activity.
- Challenge all practices and procedures within own role and throughout the organisation, to contribute to and ensure continuous improvement and quality.

**Main Responsibilities**
- Develop the business by increasing occupancy of learner numbers across all programmes to meet budget requirements.
- Develop and grow new business opportunities and generate a pipeline to meet budget and monthly targets across all programmes in line with the sales strategy.
- Identify underperformance and take the appropriate action with staff where necessary including coaching, development, improvement plans and capability action.
- Develop annual sales plans, in conjunction with the Commercial Director, which are monitored and updated throughout the year to reflect business needs.
- Generate and manage accounts with employers effectively, ensuring that all opportunities are maximised.
- Manage, support and guide staff including staff development and training to ensure they work as a team and across the whole company.
- Provide a cohesive service across all departments to meet the needs of learners and the business.
- Ensure the team complete all relevant paperwork accurately to maintain high quality and full compliance with funding rules.
- Ensure occupancy levels at of each programme for learners is maximised.
- Develop and build relationships with key stakeholders and referral partners in order to create and maximise opportunities.
- Maintain own professional competence including keeping up to date with Government, LEP and sector developments and priorities.
- Maintain dialogue with Quality, Finance, Delivery and Compliance teams to ensure staff adhere to paperwork processes and audit trails monitor staff performance.

**Experience Required**
- A proven track record of meeting sales and recruitment targets within the further education sector.
- Experience of selling apprenticeships.
- Experience of leading, managing and motivating a sales and recruitment team.
- Determination and drive to achieve company targets.
- Self-motivated and able to cope under pressure.
- Excellent communicational skills.
- Strong IT skills (conversant with Microsoft Office and social media).
- The ability to present to diverse audiences.
- Driving licence and own transport.

If this role is of interest, please send your CV through to James Grace at Dovetail & Slate or call the Bristol office on.

Dovetail and Slate Limited (11351060) acts as an employment agency (perm) and an Employment Business (temp/contract).

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