Commercial Account Handler

6 months ago

Stourbridge, United Kingdom Johnson Fleming Full time

We’re NFP and we provide services and solutions to support businesses and people. We have capabilities that extend around the globe, including here in the UK, Ireland, EMEA, APAC and North America. It’s a time of rapid growth for the European arm of the business, so we are looking for someone to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance.
About the role

We are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid Term Adjustments, Broking, Renewals, Cross sales, Claims, Queries Premium financing arrangements

Overview of duties
Advising a bank of allocated clients on existing products in accordance with their needs
Sales support including account broking
Liaison with Account Executives in all aspects of account handling
Ensure bad debt queries are dealt with efficiently and in line with company procedure.
Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the Operations and Compliance manuals - use checklists and support documentation as provided by the company to assist with demonstrating compliance.
Handle any complaints in accordance with company procedures and regulatory requirements.
Conduct learning, training and assessment exercises in accordance with the individual T&C scheme applicable to you. Identify further areas for own development as required.
Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.
Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance
Actively secure renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost effective cover.
Person specification

**Knowledge, skills and abilities**:
Attention to detail
Confident communication and inter personal skills
Ability to work under pressure, maintaining accuracy and attention to detail
Building strong relationships with e.g. clients, prospects, insurers etc

**Education/ experience**:
Working knowledge of most insurance products
Experience of working as an Account Handler in a similar broking and sales environment
Experience of working to high standards of FCA compliance

**Hours**: Monday - Friday
**Location**: Stourbridge - Hybrid

If this sounds like something you are interested in please apply, or contact Paige Hughes or Lucy Reed for further information.
What you’ll love about us

We may be a global business, but our culture is united and truly collaborative. We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office.

We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials. Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development.

Attractions - NFP
We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working
Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how.
We build partnerships with organisations that can complement our client offering and we invest in new technology to deliver innovative solutions in our given markets.
We focus on making sure that people can bring their best selves to work every day; and that they are placing as much importance on family and community as they do their valuable work.
Our diversity and inclusion initiatives and charity work form a large part of this. NFP has an Executive Board member who is dedicated to diversity and inclusion, and has a D&I Board made up of individuals from across our entire business.

  • Commercial Account Handler

    3 weeks ago

    Stourbridge, United Kingdom Get Recruited (UK) Ltd Full time

    Commercial Insurance Account Handler Dudley Salary up to £40,000 DOEAre you a certified CII professional looking for your next challenge in the world of commercial insurance? We have an exciting opportunity for an experienced Account Handler to join a friendly team in a growing Insurance Brokerage in Dudley. About the RoleAs a Commercial Insurance Account...

  • Commercial Account Handler

    1 month ago

    Stourbridge, United Kingdom Get Recruited (UK) Ltd Full time

    Commercial Insurance Account Handler Dudley Salary up to £40,000 DOEAre you a certified CII professional looking for your next challenge in the world of commercial insurance? We have an exciting opportunity for an experienced Account Handler to join a friendly team in a growing Insurance Brokerage in Dudley.About the RoleAs a Commercial Insurance Account...

  • Commercial Account Handler

    1 month ago

    Stourbridge, United Kingdom Get Recruited (UK) Ltd Full time

    Commercial Insurance Account Handler Dudley Salary up to £40,000 DOEAre you a certified CII professional looking for your next challenge in the world of commercial insurance? We have an exciting opportunity for an experienced Account Handler to join a friendly team in a growing Insurance Brokerage in Dudley.About the RoleAs a Commercial Insurance Account...

  • Commercial Account Handler

    4 weeks ago

    Stourbridge, Dudley, United Kingdom Heat Recruitment Full time

    Commercial Account Handler OpportunityWe are seeking an experienced Commercial Account Handler to join our team at Heat Recruitment. This is an exciting opportunity for a skilled professional to work with a leading Insurance company, providing a high level of service to clients throughout the UK.About the Role:As a Commercial Account Handler, you will be...

  • Commercial Account Handler

    4 weeks ago

    Stourbridge, Dudley, United Kingdom Heat Recruitment Full time

    Commercial Account Handler OpportunityWe are seeking an experienced Commercial Account Handler to join our team at Heat Recruitment. This is an exciting opportunity for a skilled professional to work with a leading Insurance company, providing a high level of service to clients throughout the UK.About the Role:As a Commercial Account Handler, you will be...

  • Commercial Account Handler

    1 month ago

    Stourbridge, United Kingdom CV-Library Full time

    Commercial Insurance Account Handler Dudley Salary up to £40,000 DOE Are you a certified CII professional looking for your next challenge in the world of commercial insurance? We have an exciting opportunity for an experienced Account Handler to join a friendly team in a growing Insurance Brokerage in Dudley. About the Role As a Commercial Insurance...

  • Commercial Account Handler

    2 months ago

    Stourbridge, United Kingdom Heat Recruitment Full time

    Commercial Account Handler Stourbridge £45,000 The Client: This is an opportunity for an experienced Commercial Account Handler to join a leading Insurance company. They have an excellent reputation within the market for providing a high level of service to a range of clients throughout the UK. Due to growth within the company they are now looking for a...

  • Commercial Account Handler

    3 weeks ago

    Stourbridge, United Kingdom Get-Recruited (UK) Ltd Full time

    Commercial Insurance Account Handler Dudley Salary up to £40,000 DOEAre you a certified CII professional looking for your next challenge in the world of commercial insurance? We have an exciting opportunity for an experienced Account Handler to join a friendly team in a growing Insurance Brokerage in Dudley.About the RoleAs a Commercial Insurance Account...

  • Commercial Account Handler

    3 weeks ago

    Stourbridge, Dudley, United Kingdom IPS Group Full time

    Commercial Account Handler OpportunityIPS Group, a truly independent insurance brokerage, is seeking a Commercial Account Handler to support the MD with day-to-day duties and contribute to various areas of the business.The ideal candidate will have cross-class commercial lines experience, first-class client servicing skills, and the ability to work in a...

  • Commercial Account Handler

    7 days ago

    stourbridge, United Kingdom Get Recruited (UK) Ltd Full time

    Commercial Insurance Account Handler Dudley Salary up to £40,000 DOEAre you a certified CII professional looking for your next challenge in the world of commercial insurance? We have an exciting opportunity for an experienced Account Handler to join a friendly team in a growing Insurance Brokerage in Dudley.About the RoleAs a Commercial Insurance Account...

  • Commercial Insurance Account Handler

    4 weeks ago

    Stourbridge, Dudley, United Kingdom Get Recruited (UK) Ltd Full time

    Commercial Insurance Account Handler **About the Role** We are seeking a highly skilled Commercial Insurance Account Handler to join our team at Get Recruited (UK) Ltd. As a Commercial Insurance Account Handler, you will be responsible for managing client relationships and providing expert advice on a wide range of commercial insurance products. **Key...

  • Commercial Account Handler

    2 months ago

    Stourbridge, United Kingdom IPS Group Full time

    A truly independent insurance brokerage (I know that's rare in today's world isn't it!) who's MD previously worked at a Global broker, is looking for a Commercial Account Handler to take over a position from the current role holder who is retiring soon. Joining a small, yet highly knowledgeable team, you will be technically strong and will have cross class...

  • Commercial Insurance Account Handler

    4 weeks ago

    Stourbridge, Dudley, United Kingdom Get Recruited (UK) Ltd Full time

    Job Title: Commercial Account HandlerWe are seeking a highly skilled Commercial Account Handler to join our team at Get Recruited (UK) Ltd. As a Commercial Account Handler, you will be responsible for managing a diverse portfolio of commercial insurance accounts, providing expert advice on commercial property insurance and general commercial insurance, and...

  • Commercial Insurance Account Handler

    3 weeks ago

    Stourbridge, Dudley, United Kingdom Get Recruited Ltd Full time

    We are seeking a skilled Commercial Insurance Account Handler to join our team at Get Recruited Ltd. As a Commercial Insurance Account Handler, you will be responsible for managing client relationships and providing expert advice on a wide range of commercial insurance products.About the RoleThis is an exciting opportunity for an experienced Account Handler...

  • Commercial Insurance Account Handler

    4 weeks ago

    Stourbridge, Dudley, United Kingdom Get Recruited (UK) Ltd Full time

    Commercial Insurance Account HandlerWe are seeking a skilled Commercial Insurance Account Handler to join our team at Get Recruited (UK) Ltd. As a key member of our insurance brokerage, you will be responsible for managing client relationships and providing expert advice on commercial insurance products.About the RoleThis is an exciting opportunity for a...

  • Commercial Insurance Account Handler

    4 weeks ago

    Stourbridge, Dudley, United Kingdom Get Recruited (UK) Ltd Full time

    Commercial Insurance Account HandlerWe are seeking a skilled Commercial Insurance Account Handler to join our team at Get Recruited (UK) Ltd. As a key member of our insurance brokerage, you will be responsible for managing client relationships and providing expert advice on commercial insurance products.About the RoleThis is an exciting opportunity for a...

  • Commercial Account Handler

    4 weeks ago

    Stourbridge, United Kingdom Get Recruited (UK) Ltd Full time

    Commercial Insurance Account HandlerDudleySalary up to £40,000 DOE Are you a certified CII professional looking for your next challenge in the world of commercial insurance? We have an exciting opportunity for an experienced Account Handler to join a friendly team in a growing Insurance Brokerage in Dudley. About the Role As a Commercial Insurance Account...

  • Commercial Account Handler

    4 weeks ago

    Stourbridge, Dudley, United Kingdom IPS Group Full time

    Exciting Opportunity at IPS GroupA truly independent insurance brokerage, IPS Group, is seeking a Commercial Account Handler to join their team. As a key member of the team, you will be responsible for supporting the Managing Director with day-to-day duties and contributing to various areas of the business.The ideal candidate will have cross-class commercial...

  • Commercial Account Handler

    4 weeks ago

    Stourbridge, Dudley, United Kingdom IPS Group Full time

    Exciting Opportunity at IPS GroupA truly independent insurance brokerage, IPS Group, is seeking a Commercial Account Handler to join their team. As a key member of the team, you will be responsible for supporting the Managing Director with day-to-day duties and contributing to various areas of the business.The ideal candidate will have cross-class commercial...

  • Commercial Insurance Account Handler

    4 weeks ago

    Stourbridge, Dudley, United Kingdom Get Recruited (UK) Ltd Full time

    {"title": "Commercial Insurance Account Handler", "subtitle": "Join a growing Insurance Brokerage in Dudley", "content": "We are seeking a skilled Commercial Insurance Account Handler to join our team in Dudley. As a key member of our team, you will be responsible for managing client relationships and providing expert advice on commercial insurance...