Administrator

6 months ago


Bicester, United Kingdom Fleet Claims Administration Ltd Full time

**Administrator**

**Additional Information**:

- Hours of Work: Mon - Thur 8am - 5pm and Fri 8am - 4:30pm
- Place of work, Avonbury Business Park Bicester (OX26 2UA)
- Holiday Entitlement: 24 days (increasing by one day after two years’ service to a maximum of 28) + Bank Holidays.
- Opportunity for Hybrid working after 3 months employment.
- Company pension scheme.

**Benefits**

opportunity to join:

- Travel Insurance
- Private Medical Insurance
- Group Life Assurance Critical Illness Insurance
- Car Discount Scheme
- Eye tests Vouchers

**Job Purpose/ Summary**

**Essential Skills/ Qualifications**
- An excellent telephone manner
- Be able to work as part of a busy team.
- Be able to provide quality customer care to a variety of individuals.
- Be reliable and proactive.
- Be able to use initiative.
- Be willing to learn and willing to ask questions.
- Be methodical and conscientious.
- Be able to multi-task
- Educated to GCSE (or equivalent) level (essential)
- A-Levels, NVQ Business Admin, I.T or Customer Service (preferred)
- Some office experience required
- Full training provided
- Be competent with Microsoft Office suite (specifically word and excel)

**Duties and Responsibilities**
- Administer the progress of Car Scheme vehicles by ordering, arriving, and registering requested specifications.
- Ensure all registered vehicles are insured through individual policies or on the MID Portal
- Working within Nissan KPIs, communicate with drivers to sign relevant documentation and arrange handover appointments.
- Completing refurb paperwork and entering charges into the Nissan Car Scheme system to be charged to the driver through Payroll deductions
- Total loss, stolen vehicles, and vehicle fine management
- Completing ad hoc vehicle administration processes
- Liaising and working with other suppliers to ensure the efficient process of the scheme.
- Produce reports in line with customer requirement and distribute in required timescales.

**Benefits**:

- Casual dress

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person


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