Host/hostess

6 months ago

Salford, United Kingdom Garden Bar Full time

'''Duties'''
- Greet and welcome guests as they arrive at the restaurant or bar
- Escort guests to their assigned tables
- Provide menus and inform guests about daily specials
- Assist guests with seating arrangements and accommodate special requests
- Monitor dining areas to ensure cleanliness, proper set-up, and organization
- Maintain a neat and presentable appearance of the host stand
- Answer phone calls and provide information to guests over the phone
- Handle guest complaints or concerns with professionalism and escalate issues as necessary

'''Qualifications'''
- Excellent communication and interpersonal skills
- Strong hospitality mindset with a focus on providing exceptional guest services
- Previous experience in a similar role in a hotel or restaurant setting is preferred
- Ability to work in a fast-paced environment while maintaining composure and professionalism
- Knowledge of phone etiquette and ability to handle multiple phone lines
- Ability to work well within a team and collaborate effectively with other staff members

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organisation.

**Salary**: £11.25 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Sick pay

Schedule:

- Every weekend
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Tips

Ability to commute/relocate:

- Salford: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 1 year (preferred)

Work Location: In person

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