Host/hostess
4 months ago
'''Duties'''
- Greet and welcome guests as they arrive at the restaurant or bar
- Escort guests to their assigned tables
- Provide menus and inform guests about daily specials
- Assist guests with seating arrangements and accommodate special requests
- Monitor dining areas to ensure cleanliness, proper set-up, and organization
- Maintain a neat and presentable appearance of the host stand
- Answer phone calls and provide information to guests over the phone
- Handle guest complaints or concerns with professionalism and escalate issues as necessary
'''Qualifications'''
- Excellent communication and interpersonal skills
- Strong hospitality mindset with a focus on providing exceptional guest services
- Previous experience in a similar role in a hotel or restaurant setting is preferred
- Ability to work in a fast-paced environment while maintaining composure and professionalism
- Knowledge of phone etiquette and ability to handle multiple phone lines
- Ability to work well within a team and collaborate effectively with other staff members
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organisation.
**Salary**: £11.25 per hour
Expected hours: No less than 40 per week
**Benefits**:
- Discounted or free food
- Employee discount
- Sick pay
Schedule:
- Every weekend
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Tips
Work Location: In person
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