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Food and Beverage Supervisor

4 months ago

Blackpool, United Kingdom Waterside Hotels Full time

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

**Benefits**:
Meals & refreshments on duty

Free Onsite Parking

Learning and development opportunities

Tips

**What you will be doing**:
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language.

Ensure staff are working together as a team to ensure optimum service and that guest needs are met.

Inspect grooming and attire of staff. rectifying any deficiencies.

Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.

Inspect storage areas for organization and cleanliness.

Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests.

Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

**What we are looking for**

2 years’ experience in hospitality and/ or customer service

A warm and genuine individual who enjoys putting people first

Passion for food and beverage, with eagerness to learn

Strong interpersonal and customer service skills

Flexibility to work in line with the needs and demands of the business

Someone who wants to grow and develop within the company

Pay: £11.44-£12.50 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Company events
- Discounted or free food
- Free parking
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 1 year (required)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: Food and Beverage supervisor