Evening IT Engineer

4 weeks ago


Coventry, United Kingdom Your World Healthcare Full time

**IT Engineer**

**Location**: Coventry

**Parking**:Not Specified

**Job Type**: Temporary

**Duration of booking**: Ongoing on date given

**Proposed start date**: ASAP

**Sector**: Healthcare

**Base**:Hospital

**Band**: 4

**Monday to Friday Pay Rates**:
£11.20 - £12.30 paye per hour

£12.20 - £13.30 paye inclusive of holiday pay per hour

£13.20 - £14.30 umbrella per hour

All of the rates are depending on skill and experience

**Saturday Pay Rates**:
£14.56 - £15.99 paye per hour

£15.56 - £16.99 paye inclusive of holiday pay per hour

£16.56 - £17.99 umbrella per hour

All of the rates are depending on skill and experience

**Working Days and Hours**:
Monday to Saturday, 29 hours a week;
Weekdays 5pm-10pm
Saturday 8am to 12pm

**Duties**

Experience in providing IT support in both a 1st line and 2nd line Service Desk environment.

Knowledge and experience in supporting:

- Triaging and troubleshooting IT Issues
- Working on phones, ticket queues and field
- Supporting equipment and software
- Windows 10/11 operating system
- Office 365
- Handheld and smartphone devices
- Home and office working environments supported
- Working as a team player as well as proficient when working alone
- Excellent verbal and written communications
- Must be able to drive

**Qualifications, Skills and Experience**
- Advanced Windows administration skills
- Advanced experience of and high degree of skills in Microsoft Windows network operating systems
- In depth knowledge and experience of TCP/IP networking
- Engineer level knowledge of printer installation and administration/troubleshooting
- Administrator level skills in Microsoft Office product suite
- In depth knowledge of ITIL techniques and operating procedures
- Ability to interpret technical problems explained by non-technical systems users
- Knowledge of NHS ITC strategies such as the National Programme for Information Technology.
- Significant experience in supporting multi user, networked IT systems preferably in a Tier 2 support role
- Significant experience of providing installation and configuration services to a distributed user base
- Experience of Microsoft Windows desktop operating systems at Tier 2 level or equivalent
- Moderate experience of Microsoft Office packaged configuration, installation and support
- Experience of remote systems troubleshooting
- Experience of networked and standalone printer installation and troubleshooting
- Experience of working in an NHS environment
- Experience in leading small-scale projects in the area of desktop support of Personal computers and peripherals
- Good working knowledge of Citrix or thin client technologies.
- Working within a fast moving, sometimes pressurised and stressful service desk environment

**Questions**

Do you have experience working as an IT Engineer in the NHS?

Do you have experience working as an IT Engineer in the healthcare sector?

Do you have experience working as an IT Engineer?

Are you looking for temporary work?

Are you flexible to work Monday to Saturday, weekdays 5pm to 10pm and Saturdays 8am 12pm?


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