Assessment & Connections Officer
3 weeks ago
**About The Service**
Telecare Cardiff is a 24-hour telephone link to our community alarm and response unit that allows people across the city to stay independent at home. The service caters for vulnerable, disabled and elderly residents, and operate 365 days a year.
Simply pressing the button on their pendant or response unit will connect our customers directly to our friendly team who will take immediate action to help. This could include contacting a family member, a doctor, a carer or the emergency services.
**About the job**
The successful applicant will work as part of a team receiving and responding to enquiries from potential users, assessing their requirements and undertaking tasks relating to the installation of alarm units and associated products.
**What We Are Looking For From You**
Be flexible, and able to work in a fast-paced service.
Be committed to offering positive person-centred support to individuals using the service and convey a genuine desire to help and support.
Be organised and show attention to detail.
Be able to work individually and as part of a team.
**Additional information**
Job Reference: RES00992
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