Human Resources Assistant

1 month ago


Darlington, United Kingdom Angel Recruitment Full time

**About us**

A small business who are passionate about HR. We understand the day-to-day challenges you face. Providing effective, bespoke HR solutions, ensuring our clients get HR problems solved while remaining compliant with HR and employment law.

100% of our clients renewed their contracts last year and that over 70% of new clients are referred to us by existing clients.

**Role Purpose**:
The HR Advisor works with a defined portfolio of clients to ensure that all their day-to-day HR queries and requirements are met to a high standard. Point of support for both HR Business Partners and HR Administrators, you will ensure organisational effectiveness, with a keen eye for detail.

**Key Deliverables**:

- People Management:_
- Responsible for managing admin to deliver on client expectations and provide a high-quality HR service.
- Setting performance objectives and reviewing these periodically.
- Development of the admin team to ensure everyone reaches their potential and talent is nurtured.
- Creates an environment that motivates the team and recognises success.
- Managing day-to-day operational HR processes for admin with the support and guidance of the BP (for example: absence management, performance management, discipline).
- Recruitment of new team members as required, with BP support.
- Quality checks work and ensuring accuracy is maintained across the admin team.
- General HR Support_
- Manage client expectations, support in complex processes and queries, and maintain regular contact with key personnel to understand all our client needs.
- Support the client in their desired outcome by ensuring best practice is encouraged and advised through risk and consequence analysis.
- Providing compliant and focused advice to clients both in person, in writing, on-site and on the phone.
- Dealing with a range of general HR queries, ensuring that consistent processes and advice is given.
- Drafting HR policies, procedures, and documents in line with current employment law changes and best practice for our clients.
- Managing HR processes including but not limited to, onboarding, recruitment, disciplinary, grievance, probation, absence, promotion, salary reviews and other general HR processes.
- Maintain accurate internal records within HR2day systems to ensure HR compliance within our internal systems, HR law and GDPR regulations.
- Always comply with company policies/procedures and SOP’s.
- Maintain own knowledge of changes in employment law and best practice through continued personal development, this can include webinars and off-site training.
- Be flexible and willing to be involved in all aspects of the organisation, with resilience, and perseverance whilst understanding other viewpoints and priorities is essential.
- On-site client meetings/events as required.
- Networking events/seminars on behalf of the company.
- Other duties as required to meet the objectives of the business.
- Onboarding_
- Manage new client onboarding processes.
- Complete detailed HR audits for compliance and work with clients to ensure 100% adherence is reached and maintained.
- Setting up accurate HR system access and records.
- Conducting HR fact-find investigations to establish employment details and setting up initial draft HR handbook and template contracts bespoke to client needs.
- Be flexible and willing to be involved in all aspects of the organisation.

**Person Specification**

The HR Advisor works with a range of clients, from a range of different businesses to provide them with a high-quality HR service as part of a team. Working with multiple clients means that prioritisation and the ability to transition between tasks is core to the success of this role.

The HR Advisor is an experienced HR generalist who has capabilities in all aspects of HR and can engage with clients to understand their needs / challenges and provide a bespoke solution which meets their requests and is legally compliant.

The HR Advisor will need to have experience across the range of HR processes and topics and be qualified to Level 5.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Darlington: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Human resources: 1 year (preferred)
- HR processes and topics: 1 year (preferred)

Licence/Certification:

- CIPD Level 5 (required)
- Driving licence (preferred)

Work Location: In person



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