IT Service Desk Advisor

**Information and Digital Services**

**IT Service Desk Advisor**

**Full time**

**Grade 4**

**Salary Range £21,630 - £23,715**

**The Opportunity**

This post represents an exciting opportunity to join a team of staff in Keele University’s Information and Digital ServicesDirectorate. The Directorate is responsible for Library and IT and this post is within the IT Service Desk team. The IT Service Desk provides IT support remotely and from a physical Information Point situated within the busy Campus Library. You will be required to work on campus and from home, on a rota basis. The service operates into the evening and weekends during term time and you will be required to support this on a rota with other colleagues.

This role is principally customer facing providing technical support but also works with the wider IT team on key university projects.

**The Benefits**

The University recognises that its success depends upon the contribution and dedication of its talented staff. In return, we have a competitive benefits package available, including:

- Competitive rate of pay with annual increments within the grade
- Generous annual leave entitlement with opportunities to purchase additional leave
- Excellent staff pension scheme
- Access to continued personal, professional and career development
- On site ‘outstanding’ nursery
- Discounted health & fitness facilities on site
- Discounts at University catering outlets with Keele Card

Please note that the starting salary will typically be at the bottom of the pay scale shown above

The University is committed to operating flexible working practices wherever possible.

**The University**

**Interviews will be held on: 5 April 2023**

**Salary**: £21,630.00-£23,715.00 per year

Work Location: One location

Application deadline: 14/03/2023
Reference ID: Post reference: KU000003258