Email Campaign Co-ordinator

3 weeks ago


Edinburgh, United Kingdom NatWest Group Full time

Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
- Day-to-day, you’ll be making sure that customers receive timely and relevant messages that are robust and reflect our organisation’s purpose-led mission
- If you’re looking for a role that will open up career opportunities and will allow you to solve problems and create smarter solutions, we’d like to hear from you

**What you’ll do**:
We’ll look to you for quality checking, as well as receiving content proofs once the campaign specialist has built the campaign and liaising with marketing colleagues and studio producers for approval. You’ll also receive and brief any corrections and obtain sign-offs for live proofs.

You’ll also be responsible for:

- Ensuring agreed SLAs and processes are met
- Communicating with marketing franchise teams and our in-house studio
- Monitoring quality and performance of outputs
- Forecasting and planning team capacity for future campaigns and deliverables

**The skills you’ll need**:
To be successful in this role, you’ll have the ability to communicate in both a verbal and written format. We’ll also expect you to understand how to work with both routine and more complex tasks.

You’ll also need:

- Proactive and great attention to detail with a logical and structured mindset
- Experience of working with digital marketing systems and technology
- The ability to interact with and influence a broad range of stakeholders at all levels



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