Planning and Scheduling Team Leader

3 weeks ago

Preston, United Kingdom Network Plus Full time

**Planning and Scheduling Team Leader**

**Our Company**

Since its formation in 2000, Network Plus Group has gone from strength to strength following successful contract awards and acquisitions. The Group comprises Network Plus Services, Go Traffic Management, Capital Traffic Management, EOS and Network Plus Multi Utility.

Network Plus is now one of the UK’s leading utility and infrastructure providers, with offices and depots stretching from Carlisle to the South coast. We deliver services to clients and the public 24/7/365.

Core services include repair, maintenance, construction and installation of utility and infrastructure assets. We provide traffic management through our sister businesses; Go Traffic Management and Capital Traffic Management. Vegetation management and tree cutting activities are provided through EOS Contracting.

We pride ourselves on hiring and retaining fantastic people. We aim to be inclusive and respectful in the way we develop our people.

**Our Role**

As a Planning and Scheduling Team Leader, you will manage a team of Planners and Schedulers who plan, schedule, dispatch and organise work, delivered by the supporting operational teams. The planning and scheduling function is at the core of the contract and has a huge influence over productivity of operational resources, customer service and safety. Demand for work may undergo large peaks, especially in certain seasons of the year where demand may be high or temperatures drop and fluctuate.

You will be expected to steer your team of planners respond to peaks and troughs in workloads and adopt a flexible working arrangement. You will lead by example, demonstrating fantastic adherence to quality performance metrics and most importantly, customer service.

**Key Responsibilities**

We are looking for someone to:

- Manage and efficiently resource your team, including any OOH and weekend requirements, ensuring the office operation has adequate coverage, aligning to the field operation
- Monitor the performance of your team - considering aspects such as work basket size, maintaining resource data in the scheduling system, maximising the productivity of gangs - particularly in respect of minimising travel times / distances where possible
- Review planning dependencies, such as Streetworks notices, permits, traffic management requirements and ensure that all work dispatched to teams have fundamental safety pre-requisites completed accurately
- Own and resolve any in-day planning and scheduling issues, which may have a negative impact on Network Plus’s performance
- Ensure compliance is maintained in line with contractual KPIs and SLAs for R&M and Leakage services
- Manage the office environment with line management responsibility for a minimum of 4 Planners and Schedulers

**Experience and Qualifications**
- Ideally you will have experience working in Utilities previously
- Experience in a planning / coordinator role
- Experience of running and mentoring a team
- Ability to prioritise workload, multi-task and work under tight time pressures
- Excellent communication skills
- High attention to detail
- Logical mind

**Salary and Benefits**

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer**. **We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

**Salary**: £35,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Supply chain: 1 year (preferred)

Work Location: One location

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