Customer Engagement Coordinator

5 months ago

Newmarket, United Kingdom DS Smith Full time

About the role

We have an excellent opportunity for a Customer Engagement Coordinator to join us at our state-of-the-art Impact Centre in Fordham. On the site of our flagship Packaging facility, the Impact Centre is a hub for DS Smith’s customers to come and learn more about our products, solutions, and the ways in which we can help them to innovate.

Your primary responsibility as Customer Engagement Coordinator is to support the execution of virtual and physical customer experiences by providing market insight, software, organisational and administrative support to the Customer Engagement Manager and relevant stakeholders. As we welcome high profile customers to the Impact Centre, we’ll be relying on you to help prepare presentations, videos, shelf mock ups, and sample products so that we can impress visitors from the moment they walk through the door. You’ll also learn to use internal software so that you can help gather valuable market insights and prepare content updates for the wider business, so that the information we share is always up to date.

This role also focuses on some Facilities Management and Administrative duties, including;
- Welcoming visitors, ensuring their presence is recorded accuralte in line with health and safety requirements
- Managing incoming calls, mail, deliveries, couriers, etc
- Tracking administrative spend, requesting quotes, and raising POs
- Managing calendars, setting up virtual Impact Centre calls, and ensuring office spaces are ready to be used
- Day to day facilities management - Health and Safety, Fire Warden duties, and maintaining relationships with tech suppliers and IT services

This is a fantastic and unique role in our business, so if you’re looking for something new and exciting and have the skills we’re looking for please get in touch

About you
- Organised and practical, with a can-do attitude
- Enthusiastic about building relationships with both internal and external stakeholders
- Office administration and facilities management experience
- A genuine interest in Marketing and Packaging
- First Aid knowledge
- Able to use MS Office confidently, and happy to learn other systems (SAP, Kuula, InDesign)

**Benefits**:

- £25,000 - £30,000 salary, dependent on experience
- 25 days holiday plus bank holidays
- Pension scheme, life assurance and income protection
- Employee Assistance Programme
- Employee Discounts
- Cycle to work scheme

Location: Fordham - this role will typically require 4 days in the office and 1 at home

  • Business Development Manager

    2 months ago

    Newmarket, Suffolk, United Kingdom Arrow Electronics, Inc. Full time

    About the RoleThe primary objective of this position is to provide exceptional customer experiences by fostering strong, trusting relationships with allocated customers. This involves understanding market trends and effectively positioning products from Arrow's product portfolio to drive account growth and development.Key ResponsibilitiesCollaborate closely...

  • Business Development Manager

    4 weeks ago

    Newmarket, Suffolk, United Kingdom Arrow Electronics, Inc. Full time

    About the RoleThe primary objective of this position is to provide exceptional customer experiences by fostering strong, trusting relationships with allocated customers. This involves understanding market trends and effectively positioning products from Arrow's product portfolio to drive account growth and development.Key ResponsibilitiesCollaborate closely...

  • Wellbeing and Activities Coordinator

    1 month ago

    Newmarket, Suffolk, United Kingdom Four Seasons Health Care Full time

    Wellbeing and Activities CoordinatorWe are seeking a dedicated and enthusiastic Wellbeing and Activities Coordinator to join our Magic Moments Team. As a key member of our team, you will play a vital role in supporting our residents to lead fulfilling lives, ensuring their interests and needs are met, and promoting their overall wellbeing.About the RoleAs a...

  • Wellbeing and Activities Coordinator

    1 month ago

    Newmarket, Suffolk, United Kingdom Four Seasons Health Care Full time

    Wellbeing and Activities CoordinatorWe are seeking a dedicated and enthusiastic Wellbeing and Activities Coordinator to join our Magic Moments Team. As a key member of our team, you will play a vital role in supporting our residents to lead fulfilling lives, ensuring their interests and needs are met, and promoting their overall wellbeing.About the RoleAs a...

  • Wellbeing and Activities Coordinator

    3 weeks ago

    Newmarket, United Kingdom CV-Library Full time

    Wellbeing and Activities Coordinator We have a fantastic opportunity to join our Magic Moments Team. We believe in living life to the full. That’s why we are so passionate about supporting residents to participate in vibrant, stimulating activities. We call them: ‘Magic Moments’. Our Magic Moments programme encourages all-round wellbeing...

  • Holiday Property Coordinator

    3 weeks ago

    Newmarket, Suffolk, United Kingdom Bighornlaw Full time

    Job Title: Holiday Property AdministratorWe are seeking a highly organized and detail-oriented Holiday Property Administrator to join our team. As a key member of our administrative team, you will be responsible for providing exceptional support to our real estate team, ensuring seamless day-to-day operations, and contributing to the growth and success of...

  • Holiday Property Coordinator

    3 weeks ago

    Newmarket, Suffolk, United Kingdom Bighornlaw Full time

    Job Title: Holiday Property AdministratorWe are seeking a highly organized and detail-oriented Holiday Property Administrator to join our team. As a key member of our administrative team, you will be responsible for providing exceptional support to our real estate team, ensuring seamless day-to-day operations, and contributing to the growth and success of...

  • Internal Sales Coordinator

    1 week ago

    Newmarket, United Kingdom CV-Library Full time

    Internal Sales Coordinator for a packaging manufacturer based in Newmarket. It is envisaged that the successful candidate will have experience in a similar role ideally within a similar industry (Packaging). You will be working within the internal sales/customer services team liaising with customers about their requirements and preparing specifications on...

  • Holiday Property Coordinator

    3 weeks ago

    Newmarket, Suffolk, United Kingdom Bighornlaw Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Holiday Property Administrator. As a key member of our team, you will be responsible for providing administrative and marketing support to our real estate team.Key ResponsibilitiesAdministrative SupportProvide exceptional administrative support to our team,...

  • Holiday Property Coordinator

    3 weeks ago

    Newmarket, Suffolk, United Kingdom Bighornlaw Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Holiday Property Administrator. As a key member of our team, you will be responsible for providing administrative and marketing support to our real estate team.Key ResponsibilitiesAdministrative SupportProvide exceptional administrative support to our team,...

  • Logistics Coordinator

    1 week ago

    Newmarket, Suffolk, United Kingdom Sureserve Group Full time

    About Sureserve Group:Sureserve Group Limited is a leading provider of smart metering solutions in the UK. Our subsidiary, Providor Ltd, specializes in installing domestic smart meters, working directly with numerous energy suppliers.Job Purpose:As a key member of our team, you will be responsible for coordinating and managing the schedule and movement of...

  • Holiday Property Coordinator

    3 weeks ago

    Newmarket, Suffolk, United Kingdom Bighornlaw Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Holiday Property Administrator. As a key member of our team, you will play a crucial role in supporting our award-winning real estate team by implementing and continually improving administrative and marketing systems, procedures, and policies.Key...

  • Holiday Property Coordinator

    3 weeks ago

    Newmarket, Suffolk, United Kingdom Bighornlaw Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Holiday Property Administrator. As a key member of our team, you will play a crucial role in supporting our award-winning real estate team by implementing and continually improving administrative and marketing systems, procedures, and policies.Key...

  • Customer Advisor

    4 months ago

    Newmarket, United Kingdom Three UK Full time

    **Why choose Three?** We want to be leaders and experts in new mobile, but we need to attract, retain and engage our workforce. Are you up for the challenge? Right now, we’re looking for a cool, friendly, ambitious individual to join our award-winning Retail team. **We can offer you this...** - £11.15 per hour - A brand new smartphone on an Unlimited...

  • Junior Sales Coordinator

    4 months ago

    Newmarket, United Kingdom Exact Sourcing ltd Full time

    An interesting opportunity has arisen for a Junior Sales Coordinator to join a busy well-established team in an expanding and well-respected business in East Anglia. You will be based at their office in Newmarket as part of their local team. If you like variety, people and the commercial environment in an organisation, then the opportunity as the Junior...

  • Holiday Property Coordinator

    1 month ago

    Newmarket, Suffolk, United Kingdom Bighornlaw Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Holiday Property Administrator. As a key member of our team, you will play a crucial role in supporting our award-winning real estate team by implementing and continually improving administrative and marketing systems, procedures, and policies.Key...

  • Holiday Property Coordinator

    1 month ago

    Newmarket, Suffolk, United Kingdom Bighornlaw Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Holiday Property Administrator. As a key member of our team, you will play a crucial role in supporting our award-winning real estate team by implementing and continually improving administrative and marketing systems, procedures, and policies.Key...

  • Production Site Coordinator

    4 weeks ago

    Newmarket, Suffolk, United Kingdom Staffline Operations Full time

    Job Title: Onsite CoordinatorStaffline Operations is seeking a highly organized and detail-oriented Onsite Coordinator to join our team at our client's production site in Newmarket. As an Onsite Coordinator, you will play a crucial role in ensuring the smooth operation of the site, coordinating with various teams, and providing exceptional support to our...

  • Production Site Coordinator

    4 weeks ago

    Newmarket, Suffolk, United Kingdom Staffline Operations Full time

    Job Title: Onsite CoordinatorStaffline Operations is seeking a highly organized and detail-oriented Onsite Coordinator to join our team at our client's production site in Newmarket. As an Onsite Coordinator, you will play a crucial role in ensuring the smooth operation of the site, coordinating with various teams, and providing exceptional support to our...

  • Travel Coordinator

    5 months ago

    Newmarket, United Kingdom Exact Sourcing ltd Full time

    Are you ready for a role where you are not just looking after your customers but providing an unforgettable experience? Due to promotion, our client is looking to appoint a Travel Coordinator to join their existing team. If you are someone that really enjoys being busy, speaking to people and working within a team whilst having your own responsibilities...