Soft Services

7 days ago

London, United Kingdom Bridge Recruitment Full time

**Role**:Soft Services - Security Manager
**Salary**: £45k plus benefits
**Job Status**: Permanent/Full-Time
**Location**:South London
**Vacancy Reference**:VR/04687

**Role Description**:
Bridge are currently networking for a Soft Services Manager with a security bias to join the team of one of our prestigious clients who have been delivering care to various facility organisations across the UK since 1987. This fantastic opportunity is openfor an experienced Soft Service/Security Manager to manage the contract delivery in line with company policies and procedures for a site in South London. As the Soft Services Manager, you will also be responsible for managing the training of all staff, buildinga team that knows what is expected of them in order to provide the best service.

**Responsibilities**:

- Manage all aspects of the company colleagues including, training, H & S, development and welfare at work
- Ensure all licenses and vetting for security teams are in place and updated accordingly
- Complete budget forecasts and manage all costs tracking expenditure to meet budgets
- Ensure high standards are always achieved, being flexible to meet the changing operational needs on a continual basis and to suggest new initiatives to ensure continuous improvement and best practice are continually delivered
- Lead and advise the team in managing absence and holiday records including sickness and annual leave for all site staff
- Carry out daily centre audits to ensure high standards of cleanliness and a safe/ secure environment is evident throughout the centre at all times
- Ensure adequate quality performance measures (KPI’s/ SLA’s) are adhered to and any non-compliance is resolved in a professional manner with clear plans and next steps visible to all
- Conduct quality audits to ensure service delivery adheres to the requirements of ISO9001 and that outcome achieves/ exceeds client requirements
- Prioritise all incidents ensuring all key personnel are kept fully always informed
- Ensure strict compliance to the Data Protection Act and associated regulations
- Ensure any night/ pm activity is correctly supervised and measured
- Provide weekend Duty cover as required by the client
- Manage the incident and accident reporting procedures
- Ensure all team members carry out their duties in a correct and timely manner in accordance with the cleaning specification and to BICS standards
- Manage maintenance activities and the correct/ safe usage of all equipment on site ensuring any faults are reported and resolved as a matter of priority, keeping the client informed at all times
- Correct usage of cleaning chemicals in line with COSHH regulations, ensuring mínimal waste and sufficient stocks are always maintained in conjunction with the client
- Ensure all team members are familiar with and adhere to the company’s and client’s onsite health and safety policies and procedures
- Ensure sufficient staff and equipment are available to meet all events requirements
- Foster and maintain excellent relationships with all parties on site including occupiers
- Ensure that all administration requirements of the client are met correctly
- Attend the monthly management meeting with Centre Management and General Manager
- Always promote the company and Client brand
- Undertake any reasonable duties as requested to meet the needs of the client and company

**Essential Skills**:

- Sound leadership skills
- Good communication skills
- Good interpersonal skills
- Ability to show initiative and responsibility
- IOSH Qualification or equivalent H&S qualification
- Security Qualified (SIA) and knowledge of industry best practice and CCTV license
- Aptitude to receive and deliver training effectively
- Deal with customers internally and externally
- Be able to take responsibility
- Good working knowledge of Cleaning and Support Service Industry
- Experience of Security Services
- High Level of Numeracy
- Ambitious
- Flexible approach and will be working flexible shift patterns
- First Aid and Incident Management
- Fire Marshall

  • Head of Soft Services

    7 months ago

    London, United Kingdom paretofm Full time

    **Salary **:Up to £70k DOE **Location **:Based from Home with Travel **Contract Type **:Permanent **Hours**: 40 hours per week **Benefits**: - Private Health - 4x life assurance - 25 days + bank holidays **Job Title**:Head of Soft Services **Overview**:We are seeking a highly skilled and experienced Head of Soft Services to lead strategic and...

  • Soft Services Director

    2 weeks ago

    London, Greater London, United Kingdom Integral UK LTD Full time

    About the RoleAs a Soft Services Director at Integral UK LTD, you will play a critical role in delivering exceptional customer-focused management and delivery of all soft services functions at Synnovis Pathology Hub.This exciting opportunity requires a positive, experienced individual with great communication, interpersonal, and leadership skills. You will...

  • Soft Services Coordinator

    3 weeks ago

    London Borough of Harrow, United Kingdom Bond Consulting Full time

    About the OpportunityBond Consulting is currently looking for a dedicated Soft Services Coordinator to join our team on a part-time basis. As a key member of our facilities management team, you will be responsible for maintaining our facilities' high standards and ensuring a safe, clean, and functional environment for all users.Responsibilities:Clean and...

  • Soft Fm Manager

    5 days ago

    London, United Kingdom NHS Property Services Ltd Full time

    NHS Property Services have a fantastic opportunity for a Soft FM Manager in South London. The role attracts a salary of £50,000 - £60,000. Car Allowance, Bonus & 27 Days Holiday. ??Their remit includes:? - Communicating key messages to team members about work plans and priorities, cascading organisational information to keep them connected to what is...

  • Soft Services Director

    2 weeks ago

    London, Greater London, United Kingdom Medirest Full time

    Role Overview:The Soft Facilities Management division at Medirest's NHS hospital in London is seeking a highly skilled General Manager to lead its soft services facilities team. This includes Cleaning and Portering Services teams, with approximately 1,000 staff, patients, and visitors on site daily.The successful candidate will be responsible for upholding...

  • Soft Landscaping Department Manager

    2 weeks ago

    London, Greater London, United Kingdom HL Services Full time

    This is an exciting opportunity to join our HL Services Soft Landscaping team in Plymouth as a Team Lead. You will be responsible for driving top-tier services with a focus on Health & Safety standards.Key ResponsibilitiesLead by example and inspire your team to deliver exceptional results.Apply your knowledge of soft landscaping techniques, equipment...

  • Soft Landscaping Department Supervisor

    4 weeks ago

    London, Greater London, United Kingdom HL Services Full time

    As a key member of our Soft Landscaping department in Plymouth, you will be responsible for driving top-tier services with a focus on Health & Safety standards. With 3+ years of experience in commercial/house building sites, you will have the skills to excel in advanced soft landscaping techniques, equipment operation, and team management.A competitive...

  • Soft Services Procurement Executive

    2 weeks ago

    London, Greater London, United Kingdom Michael Page (UK) Full time

    Main Responsibilities:Renegotiate or retender contracts as necessary.Manage outsourced soft service contractors.Review KPIs and SLAs for FM Soft Services contract and Catering and Hospitality contract.The ideal candidate will have a high level of experience in managing outsourced services supplier contracts from a client level.

  • Soft Services Contract Manager

    3 weeks ago

    London, United Kingdom Michael Page Full time

    Management of the Facilities Soft Services, Manage the day-to-day outsourced contractors. Client DetailsLarge professional services company, with worldwide offices in the UK & Europe.DescriptionManage alongside the Head of Facilities the contract responsibility for the Staff Catering & Hospitality for the officesContract renegotiations or retenders.Manage...

  • Soft Services General Manager

    6 days ago

    London, Greater London, United Kingdom Medirest Full time

    Job Description: Soft Services General ManagerAs a Soft Services General Manager at Medirest, you will play a crucial role in leading our soft services facilities team, responsible for the day-to-day operations of the Cleaning and Portering Services teams. Your primary focus will be to ensure that these services are delivered efficiently, effectively, and to...

  • Soft Services Contract Manager

    1 month ago

    London, United Kingdom Michael Page Full time

    Management of the Facilities Soft Services, Manage the day-to-day outsourced contractors. Client Details Large professional services company, with worldwide offices in the UK & Europe. Description Manage alongside the Head of Facilities the contract responsibility for the Staff Catering & Hospitality for the offices Contract renegotiations or...

  • Soft Services Contract Manager

    1 month ago

    London, United Kingdom CV-Library Full time

    Management of the Facilities Soft Services, Manage the day-to-day outsourced contractors. Client Details Large professional services company, with worldwide offices in the UK & Europe. Description Manage alongside the Head of Facilities the contract responsibility for the Staff Catering & Hospitality for the offices Contract renegotiations or...

  • Contract Manager

    2 weeks ago

    London, Greater London, United Kingdom Michael Page Full time

    Job Overview:We are seeking an experienced Contract Manager - Soft Services to join our team at Michael Page. As a key member of our Facilities team, you will be responsible for managing our soft services, including contract renegotiations and oversight of outsourced contractors.About the Role:Manage the contract responsibility for the Staff Catering &...

  • Soft Services Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom Integral UK LTD Full time

    We are seeking a seasoned Soft Facilities professional to join our team as Assistant Facilities Services Manager at Integral UK LTD. Based in central London, this role will be responsible for delivering exceptional soft services across the Synnovis Pathology Hub.The successful candidate will lead a dedicated team of cleaning, porterage, helpdesk, and...

  • Senior Soft Services Manager

    1 month ago

    London, Greater London, United Kingdom Man Group Full time

    Are you a seasoned Senior Soft Services Manager looking for a new challenge? Man Group has an exciting opportunity for you! As part of our dynamic facilities management team, you will oversee the operational management of all soft services, ensuring that high-quality standards are consistently met.The ideal candidate will have extensive experience in...

  • Soft Services Account Manager

    4 days ago

    London, United Kingdom cms Full time

    **Soft Services Account Manager** **London** **Temp to perm** **Monday to Friday -40 hour week** **Up to £55,000** - We are currently working with a leading service provider who are looking for a Soft Services Account Manager to join their team._ **Specific Responsibilities/Duties Include**: - Responsible for Security, reception, cleaning, portering...

  • Soft Services Supervisor

    7 months ago

    London, United Kingdom Royal BAM Group Full time

    **Building a sustainable tomorrow** BAM FM is recruiting a Soft Services Supervisor to join our team. This is a full time role 37.5 hours Monday - Friday with possible evening shifts and will be expected to travel across the project portfolio covering areas around the South East and/or South West. This will be a mobile role and the hours will be split...

  • Soft Services Contract Manager

    6 days ago

    London, Greater London, United Kingdom Boden Group Full time

    Job Title: Soft Services Contract ManagerWe are seeking an experienced Contract Manager who specializes in Soft Services to join our team at the Boden Group in West London. This is a temp-to-perm opportunity with a competitive salary of £55,000 per annum, plus a car allowance.This role involves managing multiple sites, Monday to Friday, covering catering...

  • Soft Service Contract Manager

    6 days ago

    London, Greater London, United Kingdom Michael Page Full time

    Job SummaryWe are seeking an experienced Soft Service Contract Manager to join our team. This role will involve managing the day-to-day outsourced contractors, ensuring that they deliver high-quality services to our clients.Key ResponsibilitiesManage the contract responsibility for Staff Catering & HospitalityNegotiate and renegotiate contracts with...

  • Senior Soft Services Operations Manager

    6 days ago

    London, Greater London, United Kingdom Biological Consulting Europe Ltd Full time

    Company OverviewBiological Consulting Europe Ltd is a leading provider of soft services in the medical and clinical field.We are seeking an experienced Soft Services Manager to join our team based near Blackfriars, London.